当サイトはユーザー体験を改善するためのメンテナンスを実施中に機能が制限される予定です。記事を読んでもあなたの問題が解決せず質問をしたい場合は、Twitter の @FirefoxSupport、Reddit の /r/firefox で、サポートコミュニティが皆さんを助けようと待機しています。

Mozilla サポートの検索

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

詳しく学ぶ

このスレッドはアーカイブに保管されました。 必要であれば新たに質問してください。

Not able to "update Adobe Reader" after several attempts.

more options

For the past several weeks I have not been able to update Adobe Reader on Firefox Plugin Status. Nonetheless "Control Panel" has registered it, but Firefox will not confirm it!

  What's the problem?
For the past several weeks I have not been able to update Adobe Reader on Firefox Plugin Status. Nonetheless "Control Panel" has registered it, but Firefox will not confirm it! What's the problem?

選ばれた解決策

There are two or three related problems:

(1) The plugin check site considers anything but the very highest version number of the Adobe Acrobat plugin to be "outdated"

(2) Adobe's version numbering schemes vary between its classic and continuous releases of its DC products and plugins

(3) Adobe's downloadable installers do not always include the latest security patches, you have to get those by starting the product (e.g., Adobe Reader DC) and using its Help menu, "Check for Updates"

As a result, you can end up in a loop of frustration. My recommendation is to use the internal updater inside your Adobe product. Adobe Acrobat/Reader XI and Adobe Acrobat/Reader DC are still supported with updates and will grab the latest version of the plugin along with other program files when you use the internal updater.

To ensure that Adobe's updater can update the plugin, either exit Firefox during the Adobe update or close all PDFs you are viewing in the browser.

この回答をすべて読む 👍 0

すべての返信 (1)

more options

選ばれた解決策

There are two or three related problems:

(1) The plugin check site considers anything but the very highest version number of the Adobe Acrobat plugin to be "outdated"

(2) Adobe's version numbering schemes vary between its classic and continuous releases of its DC products and plugins

(3) Adobe's downloadable installers do not always include the latest security patches, you have to get those by starting the product (e.g., Adobe Reader DC) and using its Help menu, "Check for Updates"

As a result, you can end up in a loop of frustration. My recommendation is to use the internal updater inside your Adobe product. Adobe Acrobat/Reader XI and Adobe Acrobat/Reader DC are still supported with updates and will grab the latest version of the plugin along with other program files when you use the internal updater.

To ensure that Adobe's updater can update the plugin, either exit Firefox during the Adobe update or close all PDFs you are viewing in the browser.