当サイトはユーザー体験を改善するためのメンテナンスを実施中に機能が制限される予定です。記事を読んでもあなたの問題が解決せず質問をしたい場合は、Twitter の @FirefoxSupport、Reddit の /r/firefox で、サポートコミュニティが皆さんを助けようと待機しています。

Avatar for Username

Mozilla サポートの検索

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

詳しく学ぶ

このスレッドはアーカイブに保管されました。 必要であれば新たに質問してください。

I've tried to instal Firefox several times and it won't upload

  • 1 件の返信
  • 1 人がこの問題に困っています
  • 1 回表示
  • 最後の返信者: FredMcD

umbrower
umbrower
more options

I was having problems with Firefox crashing and not working. I uninstalled it from my computer and have tried several times since to download it to my computer again with no success. It shows on the control panel as having been added but no go.

I was having problems with Firefox crashing and not working. I uninstalled it from my computer and have tried several times since to download it to my computer again with no success. It shows on the control panel as having been added but no go.

すべての返信 (1)

FredMcD
FredMcD
more options

What is your computer system and Firefox? Did you get any error messages?

Download Firefox For All languages And Systems {web link} Save the file. Then;

Using your file browser, open the Programs Folder on your computer.

Windows: C:\Program Files C:\Program Files (x86) Mac: Open the "Applications" folder. Linux: Check your user manual.

Do Not remove the profiles folder.

Look for, and rename any Mozilla or Firefox program folders by adding .old to them.

After rebooting the computer, run a registry scanner. Then run the installer. If all goes well, remove the OLD folders when you are done.