当サイトはユーザー体験を改善するためのメンテナンスを実施中に機能が制限される予定です。記事を読んでもあなたの問題が解決せず質問をしたい場合は、Twitter の @FirefoxSupport、Reddit の /r/firefox で、サポートコミュニティが皆さんを助けようと待機しています。

Mozilla サポートの検索

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

詳しく学ぶ

このスレッドはアーカイブに保管されました。 必要であれば新たに質問してください。

Provided wrong password and can't verify account. Exceeded resend attempts and am locked out,

  • 2 件の返信
  • 3 人がこの問題に困っています
  • 10 回表示
  • 最後の返信者: the-edmeister

more options

I downloaded Mozilla today and am setting up my account. It asked for my email address and password to verify my account. I stupidly made up a password thinking it was for Mozilla. Obviously, no email was sent to my email account. I hit resend several times and now I've exceeded the attempts. I tried starting over but nothing works. How can I provide my correct email address and correct password so that I can receive the link to verify and activate my account?

Thank you so much.

Wayne Price

I downloaded Mozilla today and am setting up my account. It asked for my email address and password to verify my account. I stupidly made up a password thinking it was for Mozilla. Obviously, no email was sent to my email account. I hit resend several times and now I've exceeded the attempts. I tried starting over but nothing works. How can I provide my correct email address and correct password so that I can receive the link to verify and activate my account? Thank you so much. Wayne Price

選ばれた解決策

To begin with, you don't need to "sign up" for anything just to use Firefox. The "sign up" offered upon installation is for using the optional services that are available, which would require having a Firefox Account.

https://support.mozilla.org/en-US/kb/access-mozilla-services-firefox-accounts

If you don't need any of those services, you don't need a Firefox Account. Note, this forum is not yet connected with the Firefox Account log in system. I have been waiting for the "connection" to be made for almost 5 years now.

この回答をすべて読む 👍 0

すべての返信 (2)

more options

The access should reopen after a time. Remember that passwords are case-sensitive.

more options

選ばれた解決策

To begin with, you don't need to "sign up" for anything just to use Firefox. The "sign up" offered upon installation is for using the optional services that are available, which would require having a Firefox Account.

https://support.mozilla.org/en-US/kb/access-mozilla-services-firefox-accounts

If you don't need any of those services, you don't need a Firefox Account. Note, this forum is not yet connected with the Firefox Account log in system. I have been waiting for the "connection" to be made for almost 5 years now.