当サイトはユーザー体験を改善するためのメンテナンスを実施中に機能が制限される予定です。記事を読んでもあなたの問題が解決せず質問をしたい場合は、Twitter の @FirefoxSupport、Reddit の /r/firefox で、サポートコミュニティが皆さんを助けようと待機しています。

Mozilla サポートの検索

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

詳しく学ぶ

このスレッドはアーカイブに保管されました。 必要であれば新たに質問してください。

Thunderbird is "not responding" after sending mail

  • 1 件の返信
  • 1 人がこの問題に困っています
  • 2 回表示
  • 最後の返信者: HorstKevin

more options

Hi,

since my upgrade from Windows 7 to Windows 10 I have the problem, that in 80 % of the time after sending a mail. Thunderbird is "not responding" for a minute or two. I does not crash.

I have read some similar issues where Antivirus Software was to blame. I uninstalled Avast Antivirus Software and right now I am only running Windows Defender. In Windows Defender I added exclusions for the installation folder and the profiles folder.

I also added a permission in the Windows Firewall.

In Thunderbird Safe Mode the problem still appears so I guess it's not a problem with Addons.

In Windows 10 Safe Mode the problem didn't appear for sending 10 mails in a row which I can't do right now in normal mode.

I also tried to unistall and reinstall Thunderbird.

This also happens with a new profile via "thunderbird.exe -p".

What could cause the problem here? Any more ideas? I am out of ideas right now.

Hi, since my upgrade from Windows 7 to Windows 10 I have the problem, that in 80 % of the time after sending a mail. Thunderbird is "not responding" for a minute or two. I does not crash. I have read some similar issues where Antivirus Software was to blame. I uninstalled Avast Antivirus Software and right now I am only running Windows Defender. In Windows Defender I added exclusions for the installation folder and the profiles folder. I also added a permission in the Windows Firewall. In Thunderbird Safe Mode the problem still appears so I guess it's not a problem with Addons. In Windows 10 Safe Mode the problem didn't appear for sending 10 mails in a row which I can't do right now in normal mode. I also tried to unistall and reinstall Thunderbird. This also happens with a new profile via "thunderbird.exe -p". What could cause the problem here? Any more ideas? I am out of ideas right now.

すべての返信 (1)

more options

I think I already find the culprit here: https://wiki.mozilla.org/Thunderbird:Testing:Memory_Usage_Problems which led me here: http://forums.mozillazine.org/viewtopic.php?p=13750937#p13750937

Since I disabled the windows service "Windows Search", it seems to work like a charme.

Since I had already disabled the setting "Allow Windows Search to search messages" (in Tools, Options, Advanced, General) I am not sure why this should work now or why this setting didn't have any effect.