当サイトはユーザー体験を改善するためのメンテナンスを実施中に機能が制限される予定です。記事を読んでもあなたの問題が解決せず質問をしたい場合は、Twitter の @FirefoxSupport、Reddit の /r/firefox で、サポートコミュニティが皆さんを助けようと待機しています。

Mozilla サポートの検索

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

詳しく学ぶ

このスレッドはアーカイブに保管されました。 必要であれば新たに質問してください。

I keeping getting a screen that wants me to download and install ungojantagonist.net and I want to know if this is a legitimate patch from Firefox?

  • 6 件の返信
  • 6 人がこの問題に困っています
  • 4 回表示
  • 最後の返信者: sheerluck

more options

A Firefox screen randomly pops up saying it is urgent and asks me to download and install this update: ungojantagonist.net . I downloaded but did not install. I want to know if this is a legitimate patch from Firefox?

A Firefox screen randomly pops up saying it is urgent and asks me to download and install this update: ungojantagonist.net . I downloaded but did not install. I want to know if this is a legitimate patch from Firefox?

選ばれた解決策

It sounds like you are getting a random name website claiming a urgent Firefox update. This is not from Mozilla or the Firefox browser. The fake firefox-patch.exe and firefox-patch.js can install things like trojans, viruses, or unwanted software based on past reports.

The updates are done internally in Firefox (with a .mar type of file) whether on Windows, Mac OSX or Linux or by download from mozilla.org like say www.mozilla.org/firefox/all/

You could try using a adblocker extension like uBlock Origin to block theses fake ads. https://addons.mozilla.org/firefox/addon/ublock-origin/

Unfortunately this has gone on for a month now with one or two new sites reported almost everyday. https://support.mozilla.org/en-US/forums/contributors/712056/ and https://support.mozilla.org/en-US/forums/contributors/712075

この回答をすべて読む 👍 3

すべての返信 (6)

more options

Hello no this is not, please ONLY download our products from our site.

Hope this helps!

more options

選ばれた解決策

It sounds like you are getting a random name website claiming a urgent Firefox update. This is not from Mozilla or the Firefox browser. The fake firefox-patch.exe and firefox-patch.js can install things like trojans, viruses, or unwanted software based on past reports.

The updates are done internally in Firefox (with a .mar type of file) whether on Windows, Mac OSX or Linux or by download from mozilla.org like say www.mozilla.org/firefox/all/

You could try using a adblocker extension like uBlock Origin to block theses fake ads. https://addons.mozilla.org/firefox/addon/ublock-origin/

Unfortunately this has gone on for a month now with one or two new sites reported almost everyday. https://support.mozilla.org/en-US/forums/contributors/712056/ and https://support.mozilla.org/en-US/forums/contributors/712075

この投稿は James により に変更されました

more options

How do I stop this from happening? It has happened on various websites, randomly. I've run SUPERAntiSpyware, Malwarebytes and ADW Cleaner. I also run F-Secure Antivirus from Charter Communications. The only thing they've found are cookies. I've also cleared the cache. I'm on 47.0.1, Windows 7 Home SP1 with the latest updates.

The only thing I have NOT done is reset to default. Would doing that make any difference? Any suggestions are appreciated.

Thank you.

more options

Hi, you can try this: https://www.symantec.com/security_response/writeup.jsp?docid=2015-092321-2230-99

Please let us know if it works. Thank you!


Incidentally, you have more than one version of Shockwave Flash - which can cause problems, so all but the latest should be removed from your machine -

more options

I ran the chosen Symantec scan and it reported that I did not have the virus mentioned. That's good news but it doesn't really stop any future pop ups.

more options

I also installed the uBlock Origin as suggested. It will take some time before i know if anything has worked.