当サイトはユーザー体験を改善するためのメンテナンスを実施中に機能が制限される予定です。記事を読んでもあなたの問題が解決せず質問をしたい場合は、Twitter の @FirefoxSupport、Reddit の /r/firefox で、サポートコミュニティが皆さんを助けようと待機しています。

Mozilla サポートの検索

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

詳しく学ぶ

このスレッドはアーカイブに保管されました。 必要であれば新たに質問してください。

Mozilla Firefox Web Browser Download File Won't Open

  • 4 件の返信
  • 5 人がこの問題に困っています
  • 16 回表示
  • 最後の返信者: Gatlboye

more options

When I attempt to download Firefox Web Browser, I select run and it downloads a Firefox Setup 47.0.1 exe file. When I attempt to open this filet, it extracts 100% but nothing opens or happens from this point. Not sure why this is happening.

When I attempt to download Firefox Web Browser, I select run and it downloads a Firefox Setup 47.0.1 exe file. When I attempt to open this filet, it extracts 100% but nothing opens or happens from this point. Not sure why this is happening.

選ばれた解決策

After extract 100% is there any pop-up box or alert box come. There will be two option "Yes/No". Is that come? If it shows you have to select "Yes" then click next next next like other software and it will done. Or if it not come then notice me.

If you can't do this then you can follow this instraction, These are the full instructions for installing Firefox

この回答をすべて読む 👍 0

すべての返信 (4)

more options

Hi,

I think that your download was not fulfill so it can't run properly. Can you re-download it?

Download and try to install again :)

https://www.mozilla.org/en-US/firefox/all/?q=English%20(US)

more options

I downloaded the link provided. Once it reaches 100% I'm given the option to either "Run" or "Open" the file. In both cases it saves the Firefox Setup 47.0.1 exe file in my downloads. When I open that file it extracts 100% and says completed. but nothing happens after this point. There is no option to install or anything. Any more suggestions would be greatly appreciated.

more options

選ばれた解決策

After extract 100% is there any pop-up box or alert box come. There will be two option "Yes/No". Is that come? If it shows you have to select "Yes" then click next next next like other software and it will done. Or if it not come then notice me.

If you can't do this then you can follow this instraction, These are the full instructions for installing Firefox

more options

Thanks for the assistance.

I determined that after the file downloaded I had to run/open as "an administrator" in order to prompt the "install" option. Simply trying to open the file prevented this option.