当サイトはユーザー体験を改善するためのメンテナンスを実施中に機能が制限される予定です。記事を読んでもあなたの問題が解決せず質問をしたい場合は、Twitter の @FirefoxSupport、Reddit の /r/firefox で、サポートコミュニティが皆さんを助けようと待機しています。

Avatar for Username

Mozilla サポートの検索

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

詳しく学ぶ

このスレッドはアーカイブに保管されました。 必要であれば新たに質問してください。

Firefox crashes

  • 4 件の返信
  • 2 人がこの問題に困っています
  • 1 回表示
  • 最後の返信者: cas13

cas13
cas13
more options

Firefox crashes shortly after opening. Have tried clean install, and also safe mode. Will crash instantly when trying to open bookmarks. Crashes when trying to run the troubleshooter.

Firefox crashes shortly after opening. Have tried clean install, and also safe mode. Will crash instantly when trying to open bookmarks. Crashes when trying to run the troubleshooter.

すべての返信 (4)

cas13
cas13 質問者
more options

This happened immediately after updating to version 48.

cas13
cas13 質問者
more options

Crash ID: bp-555841db-7c99-42e5-bde5-a47ea2160813

Scribe
Scribe
more options

Hi, it looks as if this may be caused by Websense Endpoint, so if you have it on your system or within your organization, perhaps you could if possible try updating or disabling it.

If your question is resolved by this or another answer, please take a minute to let us know. Thank you!

cas13
cas13 質問者
more options

Thanks, I am trying to get it updated now.