当サイトはユーザー体験を改善するためのメンテナンスを実施中に機能が制限される予定です。記事を読んでもあなたの問題が解決せず質問をしたい場合は、Twitter の @FirefoxSupport、Reddit の /r/firefox で、サポートコミュニティが皆さんを助けようと待機しています。

Mozilla サポートの検索

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

詳しく学ぶ

このスレッドはアーカイブに保管されました。 必要であれば新たに質問してください。

Thunderbird locks up opening attachments and when opening tools options attachments

  • 3 件の返信
  • 1 人がこの問題に困っています
  • 1 回表示
  • 最後の返信者: Matt

more options

I am running Thunderbird version 45.2 and am have a problem with opening Tools Options Attachments, each time I try to open the attachments option the program locks up and I have to use task manager to close program.

I am running Thunderbird version 45.2 and am have a problem with opening Tools Options Attachments, each time I try to open the attachments option the program locks up and I have to use task manager to close program.

すべての返信 (3)

more options

Try to start Thunderbird in safe mode. https://support.mozilla.org/kb/safe-mode-thunderbird

Do you still see the problem?

more options

I started Thunderbird in safe mode and it still locks up. Some addition info, There is two users on this computer the second user does not have a problem getting into the attachment option. Both users are listd as administrators.

more options

In Thunderbird On the toolbar > Click the > beside help on the menu. > Troubleshooting information Click the show profile button. Close Thunderbird Delete the file mimetypes.rdf Restart Thunderbird.

That should force a full rebuild of the attachments data in Thunderbird so I would expect the problem to be solved.