Join the AMA (Ask Me Anything) with the Firefox leadership team to celebrate Firefox 20th anniversary and discuss Firefox’s future on Mozilla Connect. Mark your calendar on Thursday, November 14, 18:00 - 20:00 UTC!

当サイトはユーザー体験を改善するためのメンテナンスを実施中に機能が制限される予定です。記事を読んでもあなたの問題が解決せず質問をしたい場合は、Twitter の @FirefoxSupport、Reddit の /r/firefox で、サポートコミュニティが皆さんを助けようと待機しています。

Avatar for Username

Mozilla サポートの検索

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

詳しく学ぶ

このスレッドはアーカイブに保管されました。 必要であれば新たに質問してください。

Firefox crashes frequently while using Gmail

  • 1 件の返信
  • 1 人がこの問題に困っています
  • 2 回表示
  • 最後の返信者: FredMcD

mahill23
mahill23
more options

Firefox freezes several times a day and needs to be forced closed and restarted. It seems to happen when I am using Gmail, especially when I am replying to an email.

I have the most recent version of Firefox and have gone through all of the steps here: https://support.mozilla.org/en-US/kb/firefox-crashes-troubleshoot-prevent-and-get-help

I don't think there are always crash reports submitted when this happens because I am often forcing Firefox to close on my own. However, it does look like there is one crash report from today: bp-5da62455-ef1f-4ac9-adeb-870012160901

Firefox freezes several times a day and needs to be forced closed and restarted. It seems to happen when I am using Gmail, especially when I am replying to an email. I have the most recent version of Firefox and have gone through all of the steps here: https://support.mozilla.org/en-US/kb/firefox-crashes-troubleshoot-prevent-and-get-help I don't think there are always crash reports submitted when this happens because I am often forcing Firefox to close on my own. However, it does look like there is one crash report from today: bp-5da62455-ef1f-4ac9-adeb-870012160901

すべての返信 (1)

FredMcD
FredMcD
more options

Signature: hang | MsgWaitForMultipleObjectsEx | MsgWaitForMultipleObjects | F_1152915508

Process Type plugin Shockwave Flash Version: 22.0.0.209

If you have problems with current Shockwave Flash plugin versions then check this:

  • see if there are updates for your graphics drivers

https://support.mozilla.org/kb/upgrade-graphics-drivers-use-hardware-acceleration

  • disable protected mode in the Flash plugin (Flash 11.3+ on Windows Vista and later)

https://forums.adobe.com/message/4468493#TemporaryWorkaround

  • disable hardware acceleration in the Flash plugin

https://forums.adobe.com/thread/891337 See also: