We're calling on all EU-based Mozillians with iOS or iPadOS devices to help us monitor Apple’s new browser choice screens. Join the effort to hold Big Tech to account!

当サイトはユーザー体験を改善するためのメンテナンスを実施中に機能が制限される予定です。記事を読んでもあなたの問題が解決せず質問をしたい場合は、Twitter の @FirefoxSupport、Reddit の /r/firefox で、サポートコミュニティが皆さんを助けようと待機しています。

Mozilla サポートの検索

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

詳しく学ぶ

このスレッドはアーカイブに保管されました。 必要であれば新たに質問してください。

Website not loading

  • 3 件の返信
  • 1 人がこの問題に困っています
  • 1 回表示
  • 最後の返信者: FredMcD

more options

I am trying to watch a stream on Twitch and it will not stop loading, the chat box works fine. I have tried different streams and get the same result. I tried mmorpg.com and Tom's Hardware.com and they will not load either. A few sites load very slowly. I can open Youtube and it plays fine. Usually when a video does not open there is a problem with Flash (v23.0.0.162) I have uninstalled flash and reinstalled it. I have FF v49. I have tried clearing the cache and I have tried opening the stream in IE and Chrome. I tried creating a new profile and restarting in safe mode. No go Any suggestions?

Thanks

I am trying to watch a stream on Twitch and it will not stop loading, the chat box works fine. I have tried different streams and get the same result. I tried mmorpg.com and Tom's Hardware.com and they will not load either. A few sites load very slowly. I can open Youtube and it plays fine. Usually when a video does not open there is a problem with Flash (v23.0.0.162) I have uninstalled flash and reinstalled it. I have FF v49. I have tried clearing the cache and I have tried opening the stream in IE and Chrome. I tried creating a new profile and restarting in safe mode. No go Any suggestions? Thanks

すべての返信 (3)

more options

Many site issues can be caused by corrupt cookies or cache.

  • Clear the Cache and
  • Remove Cookies
    Warning ! ! This will log you out of sites you're logged in to.

Type about:preferences<Enter> in the address bar.

  • Cookies; Select Privacy. Under History, select Firefox will Use Custom Settings. Press the button on the right side called Show Cookies. Use the search bar to look for the site. Note; There may be more than one entry. Remove All of them.
  • Cache; Select Advanced > Network. Across from Cached Web Content, Press Clear Now.

If there is still a problem, Start Firefox in Safe Mode {web link} A small dialog should appear. Click Start In Safe Mode (not Refresh). While you are in safe mode;

Type about:preferences#advanced<Enter> in the address bar.

Under Advanced, Select General. Look for and turn off Use Hardware Acceleration.

Poke around safe websites. Are there any problems?

Then restart.

more options

FredMcD Thanks for the reply.

The issue has been solved. I am not sure what it was but my ISP had a problem. There were a bunch of people who could not access their internet at all.

more options

That's good to hear. Please flag your last post as Solved Problem so others will know.