当サイトはユーザー体験を改善するためのメンテナンスを実施中に機能が制限される予定です。記事を読んでもあなたの問題が解決せず質問をしたい場合は、Twitter の @FirefoxSupport、Reddit の /r/firefox で、サポートコミュニティが皆さんを助けようと待機しています。

Mozilla サポートの検索

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

詳しく学ぶ

このスレッドはアーカイブに保管されました。 必要であれば新たに質問してください。

Can't send messages from desktop (Windows Vista) with wire to modem or laptop wireless (Windows 10) but can read new E-mail (Thunderbird) on both computers.

  • 4 件の返信
  • 2 人がこの問題に困っています
  • 6 回表示
  • 最後の返信者: user1121639

more options

1) changed Internet modem 2016-11-12 (used by two computers) but sent messages as late as 15th on desktop (Vista & wired) but none able to be sent on 2016-11-16 or later. Receipt of error message 5.7.1 and no E-mail message added to "sent" list. 2) Similar effect (on Windows 10 laptop with wireless connection) was effective on 2016-11-16 (with no attempted sends on 14th or 15th) but message sent on 16th showed on "sent" list. Next attempt on 18th with same message (updated and forwarded message with more information), stopped with the 5.7.1. error message and did not appear on the "sent" list. 3) Both computers denied their respective messages with message: "An error occurred while sending mail. The mail server responded: 5.7.1 From address not allowed. Please verify that your email address is correct in your account settings and try again." 4) No changes were effected between successful sends and unsuccessful sends with 5.7.1. messages.

1) changed Internet modem 2016-11-12 (used by two computers) but sent messages as late as 15th on desktop (Vista & wired) but none able to be sent on 2016-11-16 or later. Receipt of error message 5.7.1 and no E-mail message added to "sent" list. 2) Similar effect (on Windows 10 laptop with wireless connection) was effective on 2016-11-16 (with no attempted sends on 14th or 15th) but message sent on 16th showed on "sent" list. Next attempt on 18th with same message (updated and forwarded message with more information), stopped with the 5.7.1. error message and did not appear on the "sent" list. 3) Both computers denied their respective messages with message: "An error occurred while sending mail. The mail server responded: 5.7.1 From address not allowed. Please verify that your email address is correct in your account settings and try again." 4) No changes were effected between successful sends and unsuccessful sends with 5.7.1. messages.

選ばれた解決策

Your ISP may have changed how they want you to send your outgoing e-mails. ISP's don't necessarily tell their customers when they make changes like this.

Find out from your ISP's website, or phone them, to make sure that your e-mail server settings are correct. Be thorough and check both the incoming (IMAP or POP), and outgoing (SMTP).

Thunderbird Menu: Tools: Account Settings

-- It just occurred to me (to late), to ask if the e-mail address you have in the "From" section of your e-mails is a valid e-mail address, and the one your ISP provided you.

この回答をすべて読む 👍 2

すべての返信 (4)

more options

選ばれた解決策

Your ISP may have changed how they want you to send your outgoing e-mails. ISP's don't necessarily tell their customers when they make changes like this.

Find out from your ISP's website, or phone them, to make sure that your e-mail server settings are correct. Be thorough and check both the incoming (IMAP or POP), and outgoing (SMTP).

Thunderbird Menu: Tools: Account Settings

-- It just occurred to me (to late), to ask if the e-mail address you have in the "From" section of your e-mails is a valid e-mail address, and the one your ISP provided you.

この投稿は user1121639 により に変更されました

more options

Found the answer by searching in ISP Web Site two/three days ago and submitted an Amendment stating same, but could not find way to make personal connection or modify my document.

more options

denis medal Jr. San Francisco CA / MIami Beach Fl

more options

@denis-medal If you want help, please ask a question.