当サイトはユーザー体験を改善するためのメンテナンスを実施中に機能が制限される予定です。記事を読んでもあなたの問題が解決せず質問をしたい場合は、Twitter の @FirefoxSupport、Reddit の /r/firefox で、サポートコミュニティが皆さんを助けようと待機しています。

Avatar for Username

Mozilla サポートの検索

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

詳しく学ぶ

このスレッドはアーカイブに保管されました。 必要であれば新たに質問してください。

A new Firefox Sync overwrote my previous bookmarks :/

  • 2 件の返信
  • 2 人がこの問題に困っています
  • 19 回表示
  • 最後の返信者: FredMcD

ipea
ipea
more options

Hello, Last night my hard drive failed and happily that i use FIrefox Sync I have logged in on another computer. But Sync had overwritten my bookmarks and only them. Passwords an even the browser history were properly synced but hundredths of my bookmarks were lost :/ Is there a way to recover them?

Hello, Last night my hard drive failed and happily that i use FIrefox Sync I have logged in on another computer. But Sync had overwritten my bookmarks and only them. Passwords an even the browser history were properly synced but hundredths of my bookmarks were lost :/ Is there a way to recover them?

すべての返信 (2)

Paul
Paul
  • Top 25 Contributor
  • Moderator
more options

Hi

Thank you for your question about the Firefox Sync service.

It appears from your question, that you are using Firefox Sync as a back up service. This is not what Sync is designed to do. The Firefox Sync service takes a copy of the data you wish to include and transfers it to a second device (typically a mobile device such as a tablet or a telephone) running a copy of Firefox. The storage in between all attached devices is both temporary and fragile and is not stable enough to be (and is not designed as) a reliable backup service.

If you have a copy of your Firefox profile for desktop Firefox, you may be able to recover your bookmarks and other data. Please have a read of this article.

If you have a copy of your data on a mobile version of Firefox, please follow these instructions to connect it to Firefox Sync to copy your data.

FredMcD
FredMcD
more options

These can't get your data back but will help in the future.

These add-ons can be a great help by backing up and restoring Firefox

FEBE (Firefox Environment Backup Extension) {web link} FEBE allows you to quickly and easily backup your Firefox extensions, history, passwords, and more. In fact, it goes beyond just backing up -- It will actually rebuild your saved files individually into installable .xpi files. It will also make backups of files that you choose.

OPIE {web link} Import/Export extension preferences