当サイトはユーザー体験を改善するためのメンテナンスを実施中に機能が制限される予定です。記事を読んでもあなたの問題が解決せず質問をしたい場合は、Twitter の @FirefoxSupport、Reddit の /r/firefox で、サポートコミュニティが皆さんを助けようと待機しています。

Mozilla サポートの検索

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

詳しく学ぶ

このスレッドはアーカイブに保管されました。 必要であれば新たに質問してください。

New version e86 en-US does not work in the UK, all I get is a blank page

  • 1 件の返信
  • 2 人がこの問題に困っています
  • 6 回表示
  • 最後の返信者: FredMcD

more options

I upgraded to the newer version of Firefox 50.0.2 (x86 en-US) and all I can see is a completely blank page. I downgraded to the older version 49.0.2 (US English) which works perfectly but every time I switch on my laptop Firefox auto updates to the newer version which does not work.

I upgraded to the newer version of Firefox 50.0.2 (x86 en-US) and all I can see is a completely blank page. I downgraded to the older version 49.0.2 (US English) which works perfectly but every time I switch on my laptop Firefox auto updates to the newer version which does not work.

すべての返信 (1)

more options

Some problems occur when your Internet security program was set to trust the previous version of Firefox, but no longer recognizes your updated version as trusted. Now how to fix the problem: To allow Firefox to connect to the Internet again;

  • Make sure your Internet security software is up-to-date (i.e. you are running the latest version).
  • Remove Firefox from your program's list of trusted or recognized programs. For detailed instructions, see

Configure firewalls so that Firefox can access the Internet. {web link}