My Firefox has been crashing continually today.
Firefox keeps crashing. I've uninstalled and re-installed, but the same thing happens. I cannot open in safe mode.
Here are the latest crash reports: bp-5998f7a3-e65d-44fb-81e1-849d92161229 bp-2320421c-6ed1-4b74-bc9f-dedd12161229 bp-cc99ad94-bc98-4659-9196-19ed12161229 bp-ec11b171-4d75-41c6-b917-18e062161229 bp-f5bd986b-7d1c-4d18-a52d-e2e852161229
Report AdapterDeviceID: 0x130a AdapterDriverVersion: 15.201.1301.0 AdapterSubsysID: 221c103c AdapterVendorID: 0x1002 Add-ons: %7B972ce4c6-7e08-4474-a285-3208198ce6fd%7D:50.1.0,aushelper%40mozilla.org:1.0,e10srollout%40mozilla.org:1.5,firefox%40getpocket.com:1.0.5,webcompat%40mozilla.org:1.0 AddonsShouldHaveBlockedE10s: 0 AvailablePageFile: 3988451328 AvailablePhysicalMemory: 3361083392 AvailableVirtualMemory: 3800928256 BIOS_Manufacturer: Hewlett-Packard BlockedDllList: BreakpadReserveAddress: 112721920 BreakpadReserveSize: 67108864 BuildID: 20161208153507 ContentSandboxCapable: 1 ContentSandboxLevel: 1 CrashTime: 1483034002 DOMIPCEnabled: 1 E10SCohort: test EMCheckCompatibility: true FramePoisonBase: 00000000f0de0000 FramePoisonSize: 65536 InstallTime: 1483032545 Notes: AdapterVendorID: 0x1002, AdapterDeviceID: 0x130a, AdapterSubsysID: 221c103c, AdapterDriverVersion: 15.201.1301.0 FP(D000-L10010-W00000000-T0000) D2D1.1? DWrite? DWrite+ D2D1.1+ ProductID: {ec8030f7-c20a-464f-9b0e-13a3a9e97384} ProductName: Firefox ReleaseChannel: release SafeMode: 0 SecondsSinceLastCrash: 1054 StartupTime: 1483034000 SystemMemoryUsePercentage: 54 TelemetryEnvironment: 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MZ7TE128HMGR-000H1","revision":"EXT09H0Q"},"system":{"model":"SAMSUNG MZ7TE128HMGR-000H1","revision":"EXT09H0Q"}},"gfx":{"D2DEnabled":true,"DWriteEnabled":true,"adapters":[{"description":"AMD Radeon(TM) R5 Graphics","vendorID":"0x1002","deviceID":"0x130a","subsysID":"221c103c","RAM":1024,"driver":"aticfx64 aticfx64 aticfx64 amdxc64 aticfx32 aticfx32 aticfx32 amdxc32 atiumd64 atidxx64 atidxx64 atiumdag atidxx32 atidxx32 atiumdva atiumd6a atitmm64","driverVersion":"15.201.1301.0","driverDate":"8-19-2015","GPUActive":true}],"monitors":[{"screenWidth":1600,"screenHeight":900,"refreshRate":60,"pseudoDisplay":false}],"features":{"compositor":"none","d3d11":{"status":"available","version":45312,"warp":false,"textureSharing":true,"blacklisted":false},"d2d":{"status":"available","version":"1.1"}}},"isWow64":true},"settings":{"blocklistEnabled":true,"e10sEnabled":true,"e10sCohort":"test","telemetryEnabled":false,"locale":"en-US","update":{"channel":"release","enabled":true,"autoDownload":true},"userPrefs":{"browser.newtabpage.enhanced":true},"addonCompatibilityCheckEnabled":true,"isDefaultBrowser":false},"profile":{"creationDate":17164},"addons":{"activeAddons":{"aushelper@mozilla.org":{"blocklisted":false,"description":"Sets value(s) in the update url based on custom checks.","name":"Application Update Service 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すべての返信 (2)
Hi
Thank you for providing that information. I have had a look into it and the issue in relation to the Websense software you have installed, possibly within a corporate environment. This issue can arise when Websense does not update to take into account new versions of Firefox.
I recommend that you contact your corporate IT support team for help with this issue.
Try to install the Firefox 45.6.0 esr version.
Firefox 45.6.0 ESR: