当サイトはユーザー体験を改善するためのメンテナンスを実施中に機能が制限される予定です。記事を読んでもあなたの問題が解決せず質問をしたい場合は、Twitter の @FirefoxSupport、Reddit の /r/firefox で、サポートコミュニティが皆さんを助けようと待機しています。

Avatar for Username

Mozilla サポートの検索

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

詳しく学ぶ

このスレッドはアーカイブに保管されました。 必要であれば新たに質問してください。

email to external recipients delivered as plain text

  • 2 件の返信
  • 1 人がこの問題に困っています
  • 1 回表示
  • 最後の返信者: catalyst81

catalyst81
catalyst81
more options

I am using Thunderbird with a MS exchange work server. All email sent as HTML to external recipients not on the work server are delivered as plain text and I can't figure out why. When using my work laptop and Outlook sending messages to the same recipients they are delivered as HTML messages. These known recipients have HTML enable and I sent it to my gmail account to check as well. Settings for HTML are enabled (see attachment).

I am using Thunderbird with a MS exchange work server. All email sent as HTML to external recipients not on the work server are delivered as plain text and I can't figure out why. When using my work laptop and Outlook sending messages to the same recipients they are delivered as HTML messages. These known recipients have HTML enable and I sent it to my gmail account to check as well. Settings for HTML are enabled (see attachment).

すべての返信 (2)

Zenos
Zenos
more options

I don't think there is any intrinsic Thunderbird/Exchange limitation. I have a similar set up and am able to send to external correspondents using HTML.

Are your messages modestly formatted and therefore have no requirement for HTML? Is Thunderbird just being economical and not using HTML because it doesn't need to? Maybe there is a policy setting there that applies only to the SMTP aspects of your Exchange server, which might not apply with Outlook because it uses a proprietary protocol.

What settings do you have under Tools|Options|Composition|General→Send Options?

catalyst81
catalyst81 質問者
more options

Send Options have "send messages as plain text if possible" not checked and I have tried "send messages in HTML anyway" and send messages in both plain text and HTML". I get the same result. I don't know whether there could be some sort of policy setting on the SMTP aspects of the exchange server. I did try another client (Em Client) and I get the same result as with Thunderbird.