当サイトはユーザー体験を改善するためのメンテナンスを実施中に機能が制限される予定です。記事を読んでもあなたの問題が解決せず質問をしたい場合は、Twitter の @FirefoxSupport、Reddit の /r/firefox で、サポートコミュニティが皆さんを助けようと待機しています。

Mozilla サポートの検索

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

詳しく学ぶ

このスレッドはアーカイブに保管されました。 必要であれば新たに質問してください。

Although I use Firefox because it supposed to be safer than other browsers, why didmalware installed itself when I simply tried to delete a station on Pandora?

  • 3 件の返信
  • 1 人がこの問題に困っています
  • 10 回表示
  • 最後の返信者: theo.todd.16

more options

I was on Pandora and decided to delete a station. When I clicked on "Options", things besides deleting the station happened. A dialogue box popped up on the screen so fast that I didn't have time to read it. It seemed to me that something else came up instantly and selected one of the options in the dialogue box. Then all that disappeared and huge number of pictures from a dating site came up and surrounded Pandora. Now everything seems to be running slowly and jerky. Why wouldn't Firefox stop malware like that?

I was on Pandora and decided to delete a station. When I clicked on "Options", things besides deleting the station happened. A dialogue box popped up on the screen so fast that I didn't have time to read it. It seemed to me that something else came up instantly and selected one of the options in the dialogue box. Then all that disappeared and huge number of pictures from a dating site came up and surrounded Pandora. Now everything seems to be running slowly and jerky. Why wouldn't Firefox stop malware like that?

選ばれた解決策

Do a malware check with several malware scanning programs on the Windows computer.

Please scan with all programs because each program detects different malware. All these programs have free versions.

Make sure you update each program to get the latest version of their databases before doing a scan.

You can also do a check for a rootkit infection with TDSSKiller.

See also:

この回答をすべて読む 👍 1

すべての返信 (3)

more options

選ばれた解決策

Do a malware check with several malware scanning programs on the Windows computer.

Please scan with all programs because each program detects different malware. All these programs have free versions.

Make sure you update each program to get the latest version of their databases before doing a scan.

You can also do a check for a rootkit infection with TDSSKiller.

See also:

more options

Firefox for Windows, Mac OSX, and Linux is not prone to allowing malware to just get installed on your system.

more options

The adwcleaner appears to have done the trick. Thanks!