当サイトはユーザー体験を改善するためのメンテナンスを実施中に機能が制限される予定です。記事を読んでもあなたの問題が解決せず質問をしたい場合は、Twitter の @FirefoxSupport、Reddit の /r/firefox で、サポートコミュニティが皆さんを助けようと待機しています。

Mozilla サポートの検索

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

詳しく学ぶ

このスレッドはアーカイブに保管されました。 必要であれば新たに質問してください。

Why do my crash report version number and my product version number differ?

more options

I was recently analyzing a crash file and I noticed that the 'version' listed does not match my product version.

Crash file here: https://crash-stats.mozilla.com/report/index/6d1d312f-644d-4c61-8b26-14a4e0170424

The listed version in the crash stats: 49.0.1 The listed version in About Firefox is: 53.0 The listed version in Windows is: 53.0

What is going on here? Is this even a problem?

I was recently analyzing a crash file and I noticed that the 'version' listed does not match my product version. Crash file here: https://crash-stats.mozilla.com/report/index/6d1d312f-644d-4c61-8b26-14a4e0170424 The listed version in the crash stats: 49.0.1 The listed version in About Firefox is: 53.0 The listed version in Windows is: 53.0 What is going on here? Is this even a problem?
添付されたスクリーンショット

すべての返信 (2)

more options

Websites say that Firefox is outdated or incompatible even though it's the latest version https://support.mozilla.org/en-US/kb/websites-say-firefox-outdated-or-incompatible

more options

That may well be an old incident, even though the report was just processed today. In the first table it says of the Firefox that captured the information:

Install Time: 2016-10-03 15:58:12


To expand on that:

Install Age: 265,486 seconds since version was first installed (3 days, 1 hour and 44 minutes)

So that would make the incident date approximately October 6, 2016

Thanks for asking, or I would probably never have gotten around to figuring out how to do that math.

この投稿は jscher2000 - Support Volunteer により に変更されました