Mozilla VPN is currently experiencing an outage. Our team is actively working to resolve the issue. Please check the status page for real-time updates. Thank you for your patience.

当サイトはユーザー体験を改善するためのメンテナンスを実施中に機能が制限される予定です。記事を読んでもあなたの問題が解決せず質問をしたい場合は、Twitter の @FirefoxSupport、Reddit の /r/firefox で、サポートコミュニティが皆さんを助けようと待機しています。

Mozilla サポートの検索

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

詳しく学ぶ

このスレッドはアーカイブに保管されました。 必要であれば新たに質問してください。

why my whole site and other tab going to be blank (black. sometime white)??

  • 4 件の返信
  • 14 人がこの問題に困っています
  • 6 回表示
  • 最後の返信者: cor-el

more options

why my whole site and other tab going to be blank (black. sometime white)?? why my whole site and other tab going to be blank (black. sometime white)?? why my whole site and other tab going to be blank (black. sometime white)?? why my whole site and other tab going to be blank (black. sometime white)??

If you not going fix this ASAP, im going to use Chrome back.. Goodluck

why my whole site and other tab going to be blank (black. sometime white)?? why my whole site and other tab going to be blank (black. sometime white)?? why my whole site and other tab going to be blank (black. sometime white)?? why my whole site and other tab going to be blank (black. sometime white)?? If you not going fix this ASAP, im going to use Chrome back.. Goodluck
添付されたスクリーンショット

すべての返信 (4)

more options

I have the same Problem

more options

Hi istrading999, is that your own site? Did you try "the usual:"

If a site is generally known to work in Firefox, these are general suggestions to try when it stops working:

Cache and Cookies: When you have a problem with one particular site, a good "first thing to try" is clearing your Firefox cache and deleting your saved cookies for the site.

(1) Clear Firefox's Cache

See: How to clear the Firefox cache

If you have a large hard drive, this might take a few minutes. If you do not see the number going down on the page, you can reload it using Ctrl+r to check progress.

(2) Remove the site's cookies (save any pending work first). While viewing a page on the site, try either:

  • right-click (on Mac Ctrl+click) a blank area of the page and choose View Page Info > Security > "View Cookies"
  • (menu bar) Tools > Page Info > Security > "View Cookies"
  • click the padlock or "i" icon in the address bar, then the ">" button, then More Information, and finally the "View Cookies" button

In the dialog that opens, the current site should be pre-filled in the search box at the top of the dialog so you can remove that site's cookies individually.

Then try reloading the page. Does that help?

Testing in Firefox's Safe Mode: In Safe Mode, Firefox temporarily deactivates extensions, hardware acceleration, and some other advanced features to help you assess whether these are causing the problem.

If Firefox is not running: Hold down the Shift key when starting Firefox.

If Firefox is running: You can restart Firefox in Safe Mode using either:

  • "3-bar" menu button > "?" button > Restart with Add-ons Disabled
  • Help menu > Restart with Add-ons Disabled

and OK the restart.

Both scenarios: A small dialog should appear. Click "Start in Safe Mode" (not Refresh).

Any improvement? (More info: Diagnose Firefox issues using Troubleshoot Mode)

more options

Hi CostaRica9 --

I have the same Problem

-- is it one site, all sites? Does it occur when you first start Firefox or after a period of time using it?

more options

You can reload web page(s) and bypass the cache to refresh possibly outdated or corrupted files.

  • hold down the Shift key and left-click the Reload button
  • press "Ctrl + F5" or press "Ctrl + Shift + R" (Windows,Linux)
  • press "Command + Shift + R" (Mac)

この投稿は cor-el により に変更されました