当サイトはユーザー体験を改善するためのメンテナンスを実施中に機能が制限される予定です。記事を読んでもあなたの問題が解決せず質問をしたい場合は、Twitter の @FirefoxSupport、Reddit の /r/firefox で、サポートコミュニティが皆さんを助けようと待機しています。

Mozilla サポートの検索

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

詳しく学ぶ

このスレッドはアーカイブに保管されました。 必要であれば新たに質問してください。

thunderbird not seeing my profile account info.

  • 1 件の返信
  • 1 人がこの問題に困っています
  • 1 回表示
  • 最後の返信者: Matt

more options

Running WinXP. All my data is stored on a separate drive D:. Consequently my Thunderbird profile folders are stored there also. Have version 45.8.0 installed. The D: drive suddenly was unreadable by my system. I had a full backup of the drive but it was about a year old. I have some recovery software also and when run it was able to recover all my data along with the directory structures. I restored all the files to an empty/formatted drive. After disconnecting the old D: drive I changed the letter of the new drive to D; and gave it the same label as the original drive so the profile directory/path is the same as before. When I run TB it doesn't see my profile as it comes up as if its a clean install with no profile at all. If I run Help/Troubleshooting information it shows the Profile Folder correctly but under Mail and News Accounts it shows nothing. If I move the profile folder to a temporary folder and restore the same folder from the year old backup, everything works OK. If I compare both versions of the profile folders they seem similar except the recovered version from the old drive has a lot more mail etc. What could be missing that would cause TB not to recognize my Mail and News Accounts?

Running WinXP. All my data is stored on a separate drive D:. Consequently my Thunderbird profile folders are stored there also. Have version 45.8.0 installed. The D: drive suddenly was unreadable by my system. I had a full backup of the drive but it was about a year old. I have some recovery software also and when run it was able to recover all my data along with the directory structures. I restored all the files to an empty/formatted drive. After disconnecting the old D: drive I changed the letter of the new drive to D; and gave it the same label as the original drive so the profile directory/path is the same as before. When I run TB it doesn't see my profile as it comes up as if its a clean install with no profile at all. If I run Help/Troubleshooting information it shows the Profile Folder correctly but under Mail and News Accounts it shows nothing. If I move the profile folder to a temporary folder and restore the same folder from the year old backup, everything works OK. If I compare both versions of the profile folders they seem similar except the recovered version from the old drive has a lot more mail etc. What could be missing that would cause TB not to recognize my Mail and News Accounts?

すべての返信 (1)