当サイトはユーザー体験を改善するためのメンテナンスを実施中に機能が制限される予定です。記事を読んでもあなたの問題が解決せず質問をしたい場合は、Twitter の @FirefoxSupport、Reddit の /r/firefox で、サポートコミュニティが皆さんを助けようと待機しています。

Mozilla サポートの検索

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

詳しく学ぶ

このスレッドはアーカイブに保管されました。 必要であれば新たに質問してください。

Widevine Content Decryption Module won't install

  • 2 件の返信
  • 1 人がこの問題に困っています
  • 2 回表示
  • 最後の返信者: MrCosta

more options

I've tried manually installing (Firefox says the addon is corrupt), I've removed gmp folders from profile, I've refreshed Firefox twice, play DRM content is enabled, it's not my antivirus (Comodo) and it's not my adblock (Adguard). I can't watch Netflix because of this. I don't know what to do more.

EDIT: Forgot to say this happened after today's update.

I've tried manually installing (Firefox says the addon is corrupt), I've removed gmp folders from profile, I've refreshed Firefox twice, play DRM content is enabled, it's not my antivirus (Comodo) and it's not my adblock (Adguard). I can't watch Netflix because of this. I don't know what to do more. EDIT: Forgot to say this happened after today's update.

この投稿は MrCosta により に変更されました

すべての返信 (2)

more options

Try to toggle DRM off/on to see if that makes Firefox (re)load DRM components.

You can also use the Live Http Headers extension to check the server response when Firefox requests the file via the above mentioned DRM toggle.

It is possible that security software (anti-virus, firewall) is causing the problem. Try to disable security software temporarily to see whether that makes a difference.

more options

cor-el said

Try to toggle DRM off/on to see if that makes Firefox (re)load DRM components. You can also use the Live Http Headers extension to check the server response when Firefox requests the file via the above mentioned DRM toggle. It is possible that security software (anti-virus, firewall) is causing the problem. Try to disable security software temporarily to see whether that makes a difference.

I have tried to toggle DRM off/on multiple times, didn't work. Also I've turned off all my security software and it still didn't work.

I didn't understand how to use that HTTP addon though.