Mozilla VPN is currently experiencing an outage. Our team is actively working to resolve the issue. Please check the status page for real-time updates. Thank you for your patience.

当サイトはユーザー体験を改善するためのメンテナンスを実施中に機能が制限される予定です。記事を読んでもあなたの問題が解決せず質問をしたい場合は、Twitter の @FirefoxSupport、Reddit の /r/firefox で、サポートコミュニティが皆さんを助けようと待機しています。

Mozilla サポートの検索

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

詳しく学ぶ

このスレッドはアーカイブに保管されました。 必要であれば新たに質問してください。

Latest update

  • 1 件の返信
  • 10 人がこの問題に困っています
  • 1 回表示
  • 最後の返信者: philipp

more options

I have had Firefox on my android phone SD card for over 14 months since I got the phone. After the update today, it has been moved back to the phone. Usually when this happened, I would go to apps for Firefox and press move to SD card with no problem. Now, the only thing showing is move to phone that is grayed out.No other option. It is on the phone and can not be moved to the card. Any suggestions would be greatly appreciated.

I have had Firefox on my android phone SD card for over 14 months since I got the phone. After the update today, it has been moved back to the phone. Usually when this happened, I would go to apps for Firefox and press move to SD card with no problem. Now, the only thing showing is move to phone that is grayed out.No other option. It is on the phone and can not be moved to the card. Any suggestions would be greatly appreciated.

選ばれた解決策

hi, unfortunately this was an intentional change as the option to put the app on the sd storage caused frequent crashes on some devices. some further reasons are outlined at https://bugzilla.mozilla.org/show_bug.cgi?id=1387384#c5 (please don't comment in bug reports if you don't contribute to a technical solution).

この回答をすべて読む 👍 0

すべての返信 (1)

more options

選ばれた解決策

hi, unfortunately this was an intentional change as the option to put the app on the sd storage caused frequent crashes on some devices. some further reasons are outlined at https://bugzilla.mozilla.org/show_bug.cgi?id=1387384#c5 (please don't comment in bug reports if you don't contribute to a technical solution).