当サイトはユーザー体験を改善するためのメンテナンスを実施中に機能が制限される予定です。記事を読んでもあなたの問題が解決せず質問をしたい場合は、Twitter の @FirefoxSupport、Reddit の /r/firefox で、サポートコミュニティが皆さんを助けようと待機しています。

Mozilla サポートの検索

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

詳しく学ぶ

このスレッドはアーカイブに保管されました。 必要であれば新たに質問してください。

I would like to play Amazon video with Firefox on my new laptop computer. Firefox version, plugins and settings on the new one are identical to those on my old

more options

I would like to play Amazon video with Firefox on my new laptop computer. Firefox version, plugins and settings on the new one are identical to those on my old computer, which plays Amazon videos just fine. Both are running Windows 7, Only difference is the new one is a Lenovo and the old one is a Dell. Don't understand why it says there is a digital rights error on the new computer and won't play the videos. Thanks. Steve

I would like to play Amazon video with Firefox on my new laptop computer. Firefox version, plugins and settings on the new one are identical to those on my old computer, which plays Amazon videos just fine. Both are running Windows 7, Only difference is the new one is a Lenovo and the old one is a Dell. Don't understand why it says there is a digital rights error on the new computer and won't play the videos. Thanks. Steve

すべての返信 (1)

more options

Firefox should automatically download a plugin called Widevine when you access video that has DRM protection. More info in this article: Watch DRM content on Firefox. Some users see a message indicating Firefox is going to install Widevine but it never actually works. To be honest, I've been skipping over those threads, so I don't know the workaround for that, if that is the situation you have.