当サイトはユーザー体験を改善するためのメンテナンスを実施中に機能が制限される予定です。記事を読んでもあなたの問題が解決せず質問をしたい場合は、Twitter の @FirefoxSupport、Reddit の /r/firefox で、サポートコミュニティが皆さんを助けようと待機しています。

Mozilla サポートの検索

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

詳しく学ぶ

このスレッドはアーカイブに保管されました。 必要であれば新たに質問してください。

email wont open attachments

  • 5 件の返信
  • 4 人がこの問題に困っています
  • 1 回表示
  • 最後の返信者: Chaosrider

more options

When I receive an email with an attachment, it will not let me open the attachment, it says the file is corrupt or has not been decoded. I had the same email sent to my boss, he was able to open it, he then forwarded it to me, and it let me open it then. But it will not let me open it from the original sender.

When I receive an email with an attachment, it will not let me open the attachment, it says the file is corrupt or has not been decoded. I had the same email sent to my boss, he was able to open it, he then forwarded it to me, and it let me open it then. But it will not let me open it from the original sender.

すべての返信 (5)

more options

Is it just the one email with the attachment, or is this an ongoing problem?

more options

There are a couple that were sent to me that I can't open.

more options

and do you know if concerned emails were sent from the same server?

more options

Same server, same person

more options

It appears that you've isolated where you should look for the source of the problem!

Let's call the email correspondent in question Corr1, and the server in question SV1.

Do you get communications from anyone else through SV1? Do you use SV1, or a different server?

What OS are you using?