当サイトはユーザー体験を改善するためのメンテナンスを実施中に機能が制限される予定です。記事を読んでもあなたの問題が解決せず質問をしたい場合は、Twitter の @FirefoxSupport、Reddit の /r/firefox で、サポートコミュニティが皆さんを助けようと待機しています。

Mozilla サポートの検索

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

詳しく学ぶ

このスレッドはアーカイブに保管されました。 必要であれば新たに質問してください。

Every time i open Firefox it attepts to upload another copy! I have one new one already!

  • 1 件の返信
  • 1 人がこの問題に困っています
  • 1 回表示
  • 最後の返信者: FredMcD

more options

I have upgraded to the newest available version on my Mac Book Pro. But every time i select firefox from my menu bar the program pops up with the blue screen NEW VERSION screen and automatically starts loading another copy! I cancel it and then continue with the file download. However this is a bother and takes time and probably disk space. And it means sometihing is going wrong, and i am used to Firefox working right! Thanks!

I have upgraded to the newest available version on my Mac Book Pro. But every time i select firefox from my menu bar the program pops up with the blue screen NEW VERSION screen and automatically starts loading another copy! I cancel it and then continue with the file download. However this is a bother and takes time and probably disk space. And it means sometihing is going wrong, and i am used to Firefox working right! Thanks!

すべての返信 (1)

more options

Are you sure this is from Mozilla? There are many fakes out there.

Firefox always shows "Update Ready to Install" MAC Only

SOLUTION: Remove /Users/<name>/Library/Caches/Mozilla/ which contained the directory /updates/Applications/Firefox/updates/

/Users/$u/Library/Caches/Mozilla/


Let’s do a full clean re-install;

Download Firefox For All languages And Systems {web link}

Save the file. Then Close Firefox.

Using your file browser, open the Programs Folder on your computer.

Windows: C:\Program Files C:\Program Files (x86)

Mac: Open the "Applications" folder. https://support.mozilla.org/en-US/kb/how-download-and-install-firefox-mac

Linux: Check your user manual. If you installed Firefox with the distro-based package manager, you should use the same way to uninstall it. See Install Firefox on Linux; https://support.mozilla.org/en-US/kb/install-firefox-linux

If you downloaded and installed the binary package from the Firefox download page, simply remove the folder Firefox in your home directory. http://www.mozilla.org/firefox#desktop ++++++++++++++++++++++++++++ Do Not remove the profiles folder.

Look for, and rename any Mozilla or Firefox program folders by adding .old to them. Do not rename the Mozilla Thunderbird folder if there is one.

After rebooting the computer, run a registry scanner if you have one. Then run the installer. If all goes well, remove the OLD folders when you are done. +++++++++++++++++++++++++++ If there is a problem, start your Computer in safe mode and try again.

http://encyclopedia2.thefreedictionary.com/Linux+Safe+Mode This shows how to Start all Computers in Safe Mode; Free Online Encyclopedia