当サイトはユーザー体験を改善するためのメンテナンスを実施中に機能が制限される予定です。記事を読んでもあなたの問題が解決せず質問をしたい場合は、Twitter の @FirefoxSupport、Reddit の /r/firefox で、サポートコミュニティが皆さんを助けようと待機しています。

Avatar for Username

Mozilla サポートの検索

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

詳しく学ぶ

このスレッドはアーカイブに保管されました。 必要であれば新たに質問してください。

Why has the updated erased my entire history, bookmarks and tabs?

  • 1 件の返信
  • 1 人がこの問題に困っています
  • 1 回表示
  • 最後の返信者: DanielJG

moif_aarhus
moif_aarhus
more options

Firefox updated iself a few days ago and I began to experience performance issues. Firefox suggested I refresh, and offered a big geen button to do this. I pressed the button and Firefox created a folder on my desk top titled Old Firefox Data. After that nothing happened. I could not restart Firefox. After three failed attempts to restart Firefox, I restarted my computer. Now Firefox works but I have no tabs, no book marks and no history. I have lost seven years accumulated links. I went to the Firefox help pages and initiated the solutions suggested only to find that the back up Firefox had left on my desk top contains no data. I can't see how to restore my links and history.

Firefox updated iself a few days ago and I began to experience performance issues. Firefox suggested I refresh, and offered a big geen button to do this. I pressed the button and Firefox created a folder on my desk top titled Old Firefox Data. After that nothing happened. I could not restart Firefox. After three failed attempts to restart Firefox, I restarted my computer. Now Firefox works but I have no tabs, no book marks and no history. I have lost seven years accumulated links. I went to the Firefox help pages and initiated the solutions suggested only to find that the back up Firefox had left on my desk top contains no data. I can't see how to restore my links and history.

すべての返信 (1)

DanielJG
DanielJG
more options

Press Ctrl+Shift+B to open your Bookmarks. On the "Import and Backup" button do you have bookmark backups in the "Restore" sections? If so you can use these. You might also find these in "bookmarkbackups" in your profile folder .