当サイトはユーザー体験を改善するためのメンテナンスを実施中に機能が制限される予定です。記事を読んでもあなたの問題が解決せず質問をしたい場合は、Twitter の @FirefoxSupport、Reddit の /r/firefox で、サポートコミュニティが皆さんを助けようと待機しています。

Mozilla サポートの検索

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

詳しく学ぶ

このスレッドはアーカイブに保管されました。 必要であれば新たに質問してください。

Firefox can not be started on Android 4.4.4 (CyanogenMod 11.0)

  • 2 件の返信
  • 3 人がこの問題に困っています
  • 1 回表示
  • 最後の返信者: Kevin

more options

Hi,

My tablet can download and install the latest Firefox from the "Play Store" successfully but Firefox can not be started!! I have reseted the tablet and Firefox is the only one installed App besides the Google Apps. Of cause I have un-installed and re-installed Firefox. Unfortunately, I still received the same error message. Could you share any idea or suggestion?

Regards, Albert

<< Related Information >>

  1. Error message: Sorry! This Firefox won't work on this device (armeabi-v7a, 19). Please download the correct version.
  2. Android Version: 4.4.4
  3. Kernel version: 2.6.39.4-ElementalX-Xoom-2.1+
  4. Build number: EOS-full_wingary-userdebug 4.4.4 KTU84P 113 test-keys
  1. Model number: Motorola Xoom Wifi (MZ604)
  2. CPU: Tegra 2 (dual-core ARM Cortex-A9, ARMv7-A)
  3. Memory: 1 GB DDR2 SDRAM
  4. Storage: Internal memory: 32 GB
  5. Display: 1280×800 px
  6. Graphics: Tegra 2 T20, ULP GeForce 333 MHz o/c to 400 MHz

P.S. I met the same problem in CyanogenMod 11.0 (Android 4.4.4) with the same hardware also.

Hi, My tablet can download and install the latest Firefox from the "Play Store" successfully but Firefox can not be started!! I have reseted the tablet and Firefox is the only one installed App besides the Google Apps. Of cause I have un-installed and re-installed Firefox. Unfortunately, I still received the same error message. Could you share any idea or suggestion? Regards, Albert << Related Information >> # Error message: Sorry! This Firefox won't work on this device (armeabi-v7a, 19). Please download the correct version. # Android Version: 4.4.4 # Kernel version: 2.6.39.4-ElementalX-Xoom-2.1+ # Build number: EOS-full_wingary-userdebug 4.4.4 KTU84P 113 test-keys # Model number: Motorola Xoom Wifi (MZ604) # CPU: Tegra 2 (dual-core ARM Cortex-A9, ARMv7-A) # Memory: 1 GB DDR2 SDRAM # Storage: Internal memory: 32 GB # Display: 1280×800 px # Graphics: Tegra 2 T20, ULP GeForce 333 MHz o/c to 400 MHz P.S. I met the same problem in CyanogenMod 11.0 (Android 4.4.4) with the same hardware also.

すべての返信 (2)

more options

Dear All,

After testing other Apps in different builds of Android 4.4.4, I am sure my OS and hardware are fine. I am not familiar with the ARM programing but I find an interesting discussion between developers of Firefox.

[[Require NEON support for ARM builds|https://bugzilla.mozilla.org/show_bug.cgi?id=1289569]]

Newer ARM CPUs support advanced SIMD extension (NEON) but the old ones not (like the Nvidia Tegra 2 in my XOOM). It seems that the developers of Firefox want to use the NEON without checking first and this causes Firefox crash while starting.

For verifying my thought, I installed different versions of Firefox for testing. The major result is the Firefox 52.0.2 works fine but the 53.0 not. After searching on the Internet, I found different devices without NEON can not start Firefox since 53.0 also. Without building Firefox by ourselves, the 52.0.2 should be the latest Firefox for who are using old CPUs

Regards, Albert

more options

Current releases of Firefox will not work with Tegra 2 or lower processors as you discovered. Forcing the install will result in a crash as you know. This is expected behavior.