当サイトはユーザー体験を改善するためのメンテナンスを実施中に機能が制限される予定です。記事を読んでもあなたの問題が解決せず質問をしたい場合は、Twitter の @FirefoxSupport、Reddit の /r/firefox で、サポートコミュニティが皆さんを助けようと待機しています。

Mozilla サポートの検索

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

詳しく学ぶ

このスレッドはアーカイブに保管されました。 必要であれば新たに質問してください。

The update constantly asks me to restart the computer, but it does not finish!

  • 2 件の返信
  • 1 人がこの問題に困っています
  • 1 回表示
  • 最後の返信者: ulciak85

more options

On Monday, an automatic update was activated. It asked to restart the computer. I clicked OK and the computer rebooted. After that, when I wanted to launch Thunderbird, a window popped out saying that the unfinished update needs to restart the computer to complete it. And since then every time the computer has been restarted (or just turned on) the situation repeats itself. Also when you try to uninstall the program or install a new version of the program on the old one - the situation also repeats itself.

What can I do with this?

On Monday, an automatic update was activated. It asked to restart the computer. I clicked OK and the computer rebooted. After that, when I wanted to launch Thunderbird, a window popped out saying that the unfinished update needs to restart the computer to complete it. And since then every time the computer has been restarted (or just turned on) the situation repeats itself. Also when you try to uninstall the program or install a new version of the program on the old one - the situation also repeats itself. What can I do with this?

すべての返信 (2)

more options

Disable your anti-virus then try it again...

Also possibly try to install the beta version: https://www.mozilla.org/en-US/thunderbird/58.0beta/releasenotes/

more options

Thank you @ Beerbaron23 for the answer, but it did not help me.

I disable the antivirus program before. Also, when I tried to install this beta version from your post, I turned off the antivirus. It did not help this time too. The problem is still the same. I upload printcsreen. Can you help me?