当サイトはユーザー体験を改善するためのメンテナンスを実施中に機能が制限される予定です。記事を読んでもあなたの問題が解決せず質問をしたい場合は、Twitter の @FirefoxSupport、Reddit の /r/firefox で、サポートコミュニティが皆さんを助けようと待機しています。

Mozilla サポートの検索

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

詳しく学ぶ

このスレッドはアーカイブに保管されました。 必要であれば新たに質問してください。

FF57.0.2 not comptatible

  • 2 件の返信
  • 1 人がこの問題に困っています
  • 1 回表示
  • 最後の返信者: jrmnr

more options

After updating FF would not work and I get a message Version 57.0.2 not compatible with maxVersion 57.0 minVersion 57.0 I had to go back to FF57

After updating FF would not work and I get a message Version 57.0.2 not compatible with maxVersion 57.0 minVersion 57.0 I had to go back to FF57

選ばれた解決策

Thanks, doing (A) worked

この回答をすべて読む 👍 0

すべての返信 (2)

more options

It sounds like a glitch where the update didn't replace a program file, resulting in an inconsistent mix of files. If the problem occurs again, please try:

Clean Reinstall

We use this name, but it's not about removing your settings, it's about making sure the program files are clean (no inconsistent or alien code files). As described below, this process does not disturb your existing settings. It's not essential to uninstall Firefox, but you can if you like, saying No to any request about removing personal data.

It only takes a few minutes.

(A) Download a fresh installer for Firefox to a convenient location:

https://www.mozilla.org/firefox/all/

(B) Exit out of Firefox (if applicable).

If you use Microsoft Office, please change your default browser to Internet Explorer before the next step.

(C) Using Windows Explorer/My Computer (hold down the Windows key and press E), right-click > rename the program folder as follows (you might have one or both):

C:\Program Files (x86)\Mozilla Firefox =to=> C:\Program Files (x86)\OldFirefox

C:\Program Files\Mozilla Firefox =to=> C:\Program Files\OldFirefox

(D) Run the installer you downloaded in step (A). It should automatically connect to your existing settings.

Any improvement?

more options

選ばれた解決策

Thanks, doing (A) worked