当サイトはユーザー体験を改善するためのメンテナンスを実施中に機能が制限される予定です。記事を読んでもあなたの問題が解決せず質問をしたい場合は、Twitter の @FirefoxSupport、Reddit の /r/firefox で、サポートコミュニティが皆さんを助けようと待機しています。

Mozilla サポートの検索

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

詳しく学ぶ

このスレッドはアーカイブに保管されました。 必要であれば新たに質問してください。

videos won't play

  • 3 件の返信
  • 4 人がこの問題に困っています
  • 1 回表示
  • 最後の返信者: FredMcD

more options

shows only revolving circle over and over....tried firefox reinstall several times, also tried refresh....

videos DO play in safe mode...I have no extensions now and still won't work

...videos work okay in microsoft edge...

shows only revolving circle over and over....tried firefox reinstall several times, also tried refresh.... videos DO play in safe mode...I have no extensions now and still won't work ...videos work okay in microsoft edge...

選ばれた解決策

tgarz22 said

videos DO play in safe mode

Try disabling graphics hardware acceleration in Firefox. Since this feature was added to Firefox it has gradually improved but there are still a few glitches.

How to disable Hardware Acceleration {web link}

この回答をすべて読む 👍 2

すべての返信 (3)

more options

選ばれた解決策

tgarz22 said

videos DO play in safe mode

Try disabling graphics hardware acceleration in Firefox. Since this feature was added to Firefox it has gradually improved but there are still a few glitches.

How to disable Hardware Acceleration {web link}

more options

Thanks Fred - It works great now!

more options

Glad to help. Safe Surfing.