当サイトはユーザー体験を改善するためのメンテナンスを実施中に機能が制限される予定です。記事を読んでもあなたの問題が解決せず質問をしたい場合は、Twitter の @FirefoxSupport、Reddit の /r/firefox で、サポートコミュニティが皆さんを助けようと待機しています。

Mozilla サポートの検索

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

詳しく学ぶ

このスレッドはアーカイブに保管されました。 必要であれば新たに質問してください。

I can't login to mozilla support, can't reset password, not receiving email

  • 4 件の返信
  • 1 人がこの問題に困っています
  • 1 回表示
  • 最後の返信者: James

more options

I can't login to mozilla support (I already have an account) but I receive a login error when entering my login info. I do not receive the email for password reset.

I can't login to mozilla support (I already have an account) but I receive a login error when entering my login info. I do not receive the email for password reset.

選ばれた解決策

Threads are automatically archived (locked) after a set time and not due to any Firefox version being old or such.

この回答をすべて読む 👍 0

すべての返信 (4)

more options

Ok. Apparently Mozilla changes require users to report the above issue (ask the question) to have the servers recognize the user account. I will assume this has solved the issue.

more options

It would have been nice not to have my question and comment history removed from my profile when the questions were archived. I do not find them unless I search Google for my username.

この投稿は skippdiddly により に変更されました

more options

skippdiddly said

It would have been nice not to have my question and comment history removed from my profile when the questions were archived. I do not find them unless I search my username.

hi, The reason they are archived is that the are before version 57 All fixes that were able to use before are no longer valid for 57+ Firefox Volunteer Support has no control over these things.

Is there a question or a issue you would like help with ?

more options

選ばれた解決策

Threads are automatically archived (locked) after a set time and not due to any Firefox version being old or such.