One top site split into two partial sites.
When Mozilla Firefox displays my "top sites", i used to see one icon for Ancestry.com. (actually Ancestry.ca because I am in Canada). Now I get two icons. One takes me to Ancestry DNA but when I click on "trees" to see my family tree, it takes me to an advertisement for Ancestry. If I click the other icon, it takes me to Ancesry's search page (birth, marriage, death etc., but does not have the DNA part. In other words, one "top site" has split into two, both incomplete and not apparently linked to each other.
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Hi, please try : uninstall Firefox. Then Delete the Mozilla Firefox Folders in C:\Program Files , C:\Program Files(x86) & C:\ProgramData Then restart system. Then run Windows Disk Cleanup. (Note: This should be Pinned and run Weekly, If never done below expect 10's of gig's(Win10)) Then run it again and click the button that says Cleanup System Files. Note: your Firefox Profile is saved. But you should make a back up before you do :
- https://support.mozilla.org/en-US/kb/back-and-restore-information-firefox-profiles
- https://support.mozilla.org/en-US/kb/export-firefox-bookmarks-to-backup-or-transfer
Reinstall with Current Release Firefox 59.0.2 with a Full Version Installer
Please let us know if this solved your issue or if need further assistance.
If you hover the Top Sites line on the about:newtab page then you will notice an Edit button appearing at the right end of this line. There is an Edit (pencil) button on each tile in the window that opens to edit this tile. There is an Add button that allows to add a website and enter title and URL.