Join the AMA (Ask Me Anything) with the Firefox leadership team to celebrate Firefox 20th anniversary and discuss Firefox’s future on Mozilla Connect. Mark your calendar on Thursday, November 14, 18:00 - 20:00 UTC!

当サイトはユーザー体験を改善するためのメンテナンスを実施中に機能が制限される予定です。記事を読んでもあなたの問題が解決せず質問をしたい場合は、Twitter の @FirefoxSupport、Reddit の /r/firefox で、サポートコミュニティが皆さんを助けようと待機しています。

Avatar for Username

Mozilla サポートの検索

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

詳しく学ぶ

このスレッドはアーカイブに保管されました。 必要であれば新たに質問してください。

asked for password reset

  • 2 件の返信
  • 2 人がこの問題に困っています
  • 1 回表示
  • 最後の返信者: bernvern

bernvern
bernvern
more options

asked for a password reset as even though I am sure of my username and password for some reason it says it is invalid, but now cannot log into my email account to use the password reset link?

asked for a password reset as even though I am sure of my username and password for some reason it says it is invalid, but now cannot log into my email account to use the password reset link?

選ばれた解決策

Hi Fred thanks, I cannot quite figure out what was going on because I was sure the username and password were correct but I kept getting an error message. I restarted my laptop and for some unknown reason, it came right of its own accord. appreciate your help,

この回答をすべて読む 👍 0

すべての返信 (2)

FredMcD
FredMcD
more options

I called an administrator. Please wait

bernvern
bernvern 質問者
more options

選ばれた解決策

Hi Fred thanks, I cannot quite figure out what was going on because I was sure the username and password were correct but I kept getting an error message. I restarted my laptop and for some unknown reason, it came right of its own accord. appreciate your help,