当サイトはユーザー体験を改善するためのメンテナンスを実施中に機能が制限される予定です。記事を読んでもあなたの問題が解決せず質問をしたい場合は、Twitter の @FirefoxSupport、Reddit の /r/firefox で、サポートコミュニティが皆さんを助けようと待機しています。

Mozilla サポートの検索

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

詳しく学ぶ

このスレッドはアーカイブに保管されました。 必要であれば新たに質問してください。

i cannot recall my username, requested it by email but it has not arrived, tried again, still nothing, ps not in my spam folder

  • 2 件の返信
  • 2 人がこの問題に困っています
  • 4 回表示
  • 最後の返信者: pmckenna

more options

i cannot recall my username, requested it by email but it has not arrived, tried again, still nothing, ps not in my spam folder

i cannot recall my username, requested it by email but it has not arrived, tried again, still nothing, ps not in my spam folder

選ばれた解決策

Hi pmckenna,

Thank you for your question, in order to better understand what is happening, are you asking about your support.mozilla.org username?

Firefox Sync uses the email address as your username.

この回答をすべて読む 👍 0

すべての返信 (2)

more options

選ばれた解決策

Hi pmckenna,

Thank you for your question, in order to better understand what is happening, are you asking about your support.mozilla.org username?

Firefox Sync uses the email address as your username.

more options

I created a new username for support.mozilla.org after being unable to access firefox sync using my email and password yesterday. However I just tried again now and it allowed me to log in so it appears whatever the problem was is now sorted. Thanks for your reply guigs.