当サイトはユーザー体験を改善するためのメンテナンスを実施中に機能が制限される予定です。記事を読んでもあなたの問題が解決せず質問をしたい場合は、Twitter の @FirefoxSupport、Reddit の /r/firefox で、サポートコミュニティが皆さんを助けようと待機しています。

Mozilla サポートの検索

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

詳しく学ぶ

このスレッドはアーカイブに保管されました。 必要であれば新たに質問してください。

Firefox on touchscreen/mouse devices such as Surface Pros do not allow buttons to click

more options

I am building a website using the Joomla CMS, and I installed a filtering extension.

The categories in this filter are buttons which cannot be clicked on when users use Firefox on their Surface Pros, or any devices that use both touch screen and mouse compatible.

I have searched the web and a suggestion was made by the extension developer to adjust the config settings in Firefox: autodetect touch devices: "Double-click the dom.w3c_touch_events.enabled preference and change the value to 0 (that's a zero) and click OK". Unfortunately this is not a reliable solution as plenty of my customers use surface pros and touch compatible devices.

Is there any way I can inject code/JS into my website that can make Firefox compatible with clicking the buttons in this extension without having to adjust Firefox settings?

Just to clarify, this issue only occurs when users click these buttons with their mouse, not touching the buttons with their fingers.

Thanks

I am building a website using the Joomla CMS, and I installed a filtering extension. The categories in this filter are buttons which cannot be clicked on when users use Firefox on their Surface Pros, or any devices that use both touch screen and mouse compatible. I have searched the web and a suggestion was made by the extension developer to adjust the config settings in Firefox: autodetect touch devices: "Double-click the dom.w3c_touch_events.enabled preference and change the value to 0 (that's a zero) and click OK". Unfortunately this is not a reliable solution as plenty of my customers use surface pros and touch compatible devices. Is there any way I can inject code/JS into my website that can make Firefox compatible with clicking the buttons in this extension without having to adjust Firefox settings? Just to clarify, this issue only occurs when users click these buttons with their mouse, not touching the buttons with their fingers. Thanks

すべての返信 (2)

more options

Hi, just to let you know there are no Developers here, Support is done by Firefox Volunteers.

You would be best checking out https://www.mozilla.org/en-US/developer/ and the links from that, github.com by google your way into it. https://stackoverflow.com/

Though it is possible someone knows something.

more options

Two HP convertible laptop users recently reported a similar issue, so it's not just tablets that can have issues...