I get into Netflix but no categories show up.
Hi, have gone through Netflix C Support already. I get into Netflix, their feature video shows, I can play it. But the rest of my screen is black except for category headings. Just started happening two days ago. Help much appreciated!
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Separate Security Issue, please update your Flash 27.0 r0 by removing it with this tool : https://helpx.adobe.com/flash-player/kb/uninstall-flash-player-windows.html If you use it Reinstall with Flash Player Version: 30.0.0.134 Current Version https://get.adobe.com/flashplayer/otherversions/ Step 1: Select Operating System Step 2: Select A Version (Firefox, . . . .) Note: Other software is offered in the download. <Windows Only>
Hi, what security software are you running please as well what extensions are you running ?
I use Vipre for security. Are you saying my Flash may be the issue? I have Silverlight and Netflix utilizes that. I can play their featured video, just not see any others to click on.
この投稿は CarolecohenA により に変更されました
Extensions? Not sure what you mean.
Just checked, I have no extensions as far as I can tell
Hi, no Flash is probably not the cause but it is open to a few hundred ways to hack it by now. Must be updated when new one is released. Flash is getting better for this 30 series to update.
As for SIlverlight I did not think you can run that in Firefox anymore. Also is Netflix using Flash or HTML5 ?
Extensions/about:addons
Copy/Paste about:addons to the Address Bar and Enter. What have got listed.
VIDEO AUDIO
- https://support.google.com/youtube/topic/3014746 - Youtube
- https://www.youtube.com/html5/ - Can you support HTML5
- https://support.mozilla.org/en-US/kb/fix-common-audio-and-video-issues
- https://support.mozilla.org/en-US/kb/html5-audio-and-video-firefox
- https://support.mozilla.org/en-US/kb/fix-video-audio-problems-firefox-windows
Thank you, will try. Get back tomorrow.