We're calling on all EU-based Mozillians with iOS or iPadOS devices to help us monitor Apple’s new browser choice screens. Join the effort to hold Big Tech to account!

当サイトはユーザー体験を改善するためのメンテナンスを実施中に機能が制限される予定です。記事を読んでもあなたの問題が解決せず質問をしたい場合は、Twitter の @FirefoxSupport、Reddit の /r/firefox で、サポートコミュニティが皆さんを助けようと待機しています。

Mozilla サポートの検索

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

詳しく学ぶ

このスレッドはアーカイブに保管されました。 必要であれば新たに質問してください。

I am unable to import my favorites from IE

  • 2 件の返信
  • 1 人がこの問題に困っています
  • 4 回表示
  • 最後の返信者: jwevans

more options

I go to the library in Firefox and click "Import data from another browser" It shows Internet Explorer. I follow the steps given and then click finish. The message showing the import is complete comes up. However, the folder never appears in my library. Also, when I attempt to bookmark a page, the bookmark never takes.

I go to the library in Firefox and click "Import data from another browser" It shows Internet Explorer. I follow the steps given and then click finish. The message showing the import is complete comes up. However, the folder never appears in my library. Also, when I attempt to bookmark a page, the bookmark never takes.

選ばれた解決策

Your places.sqlite database file (bookmarks + history) may be damaged.

Your Firefox identified itself to the forum as version 38. If you are using a places.sqlite file that ran in later versions of Firefox, you may not be able to use it in Firefox 38. Of course, you should update to a supported version of Firefox.

See: Update Firefox to the latest release.

If something is holding you back from upgrading to Firefox 63, please let us know so we can suggest solutions or workarounds. Version 38 is not secure; Mozilla discloses security flaws after each new release.

Sometimes Firefox reports the wrong version because that information was saved in a preferences file. If the "About Firefox" dialog (see first article link) shows Firefox 63.0.1, you may need to clear out that incorrect information. See: How to reset the default user agent on Firefox.

この回答をすべて読む 👍 1

すべての返信 (2)

more options

選ばれた解決策

Your places.sqlite database file (bookmarks + history) may be damaged.

Your Firefox identified itself to the forum as version 38. If you are using a places.sqlite file that ran in later versions of Firefox, you may not be able to use it in Firefox 38. Of course, you should update to a supported version of Firefox.

See: Update Firefox to the latest release.

If something is holding you back from upgrading to Firefox 63, please let us know so we can suggest solutions or workarounds. Version 38 is not secure; Mozilla discloses security flaws after each new release.

Sometimes Firefox reports the wrong version because that information was saved in a preferences file. If the "About Firefox" dialog (see first article link) shows Firefox 63.0.1, you may need to clear out that incorrect information. See: How to reset the default user agent on Firefox.

more options

Thank you. I followed your advice and everything appears to be working now.