当サイトはユーザー体験を改善するためのメンテナンスを実施中に機能が制限される予定です。記事を読んでもあなたの問題が解決せず質問をしたい場合は、Twitter の @FirefoxSupport、Reddit の /r/firefox で、サポートコミュニティが皆さんを助けようと待機しています。

Mozilla サポートの検索

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

詳しく学ぶ

このスレッドはアーカイブに保管されました。 必要であれば新たに質問してください。

Someone accidentally closed one of my browser windows. How can I restore it?

more options

I had been out of town for a week & I had left my browser session up. My mother seems to have accidentally closed one of my Firefox browser windows. Is there any way I can restore it? I use a Mac IOs version 10.11.6

I had been out of town for a week & I had left my browser session up. My mother seems to have accidentally closed one of my Firefox browser windows. Is there any way I can restore it? I use a Mac IOs version 10.11.6

選ばれた解決策

Your website worked though! Thanks so much! definitely going to bookmark your site for the future.

この回答をすべて読む 👍 0

すべての返信 (6)

more options

Sorry for the delay, your question ended up under iOS (iPhone, iPad) instead of desktop (Mac).

Can you try one of these:

  • (menu bar) History menu > Recently Closed Windows
  • menu button > Library > History > Recently Closed Windows

Firefox normally remembers up to three closed windows.

more options

Yeah, I tried the "reopen closed windows" & it didn't work.

more options

cje24576 said

Yeah, I tried the "reopen closed windows" & it didn't work.

The window was already gone from the list?

Let's see whether there are any older session history files that might help.

Could you start by making a backup of your existing session history files? Here's how:

(1) To open your profile folder...

You can open your current Firefox settings (AKA Firefox profile) folder using either

  • "3-bar" menu button > "?" Help > Troubleshooting Information
  • (menu bar) Help > Troubleshooting Information
  • type or paste about:support in the address bar and press Enter

In the first table on the page, click the "Show in Finder" button. If Finder is showing a bizarrely named folder, double-click that so you can see the files and folders inside.

(2) Copy out session history files

In your profile folder, double-click into the sessionstore-backups folder. Save all files here to a safe location such as your Documents folder or Desktop.

(3) What files did you find?

The kinds of files you may find among your sessionstore files are:

  • recovery.jsonlz4: the windows and tabs in your currently live Firefox session (or, if Firefox crashed at the last shutdown and is still closed, your last session)
  • recovery.baklz4: a backup copy of recovery.jsonlz4
  • previous.jsonlz4: the windows and tabs in your last Firefox session
  • upgrade.jsonlz4-build_id: the windows and tabs in the Firefox session that was live at the time of your last update
  • old stuff that won't help

Could you take a look at what you have and the date/time of the various files to see whether you think any of them would have the missing window?

To preview the contents of a file, you can drag and drop it onto the white box on this page, then click Scrounge URLs: https://www.jeffersonscher.com/ffu/scrounger.html

That tool is on my site, so please let me know if it doesn't work for you.

more options

I don't see any of those files. I see a "sessionstore.js" file from 2017. But that's really old. Now, I have been using the internet since I noticed the issue (trying to find solutions) & looking through my browser history to see if I can find all my tabs.

more options

選ばれた解決策

Your website worked though! Thanks so much! definitely going to bookmark your site for the future.

more options

I hope that means you were able to find a more recent file and didn't have to start from 2017!