Join the AMA (Ask Me Anything) with the Firefox leadership team to celebrate Firefox 20th anniversary and discuss Firefox’s future on Mozilla Connect. Mark your calendar on Thursday, November 14, 18:00 - 20:00 UTC!

当サイトはユーザー体験を改善するためのメンテナンスを実施中に機能が制限される予定です。記事を読んでもあなたの問題が解決せず質問をしたい場合は、Twitter の @FirefoxSupport、Reddit の /r/firefox で、サポートコミュニティが皆さんを助けようと待機しています。

Mozilla サポートの検索

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

詳しく学ぶ

このスレッドはアーカイブに保管されました。 必要であれば新たに質問してください。

Instragram stories (videos) won't play

  • 1 件の返信
  • 1 人がこの問題に困っています
  • 2 回表示
  • 最後の返信者: Pj

more options

The story videos won't play, but they do have sound. (The regular videos from the normal viewing of Instagram DO play.) I have version 66.0.3 (64-bit) of FF, Windows 7 Pro and Shockwave Flash 32.0 r0. I have updated Adobe Flash. In the FF Permissions settings, I added https://instagram.com as an exception in the "Block websites from automatically playing sound" permission, just in case, even though the story videos DO play sound already. I've cleared FF cache and restarted it. Other videos from Facebook and YouTube play normally in FF.

And yes, the Instagram story videos do play fine in Chrome. I was wondering if I'm missing something, a setting, etc., or is this just the way it is? Thanks!

The story videos won't play, but they do have sound. (The regular videos from the normal viewing of Instagram DO play.) I have version 66.0.3 (64-bit) of FF, Windows 7 Pro and Shockwave Flash 32.0 r0. I have updated Adobe Flash. In the FF Permissions settings, I added https://instagram.com as an exception in the "Block websites from automatically playing sound" permission, just in case, even though the story videos DO play sound already. I've cleared FF cache and restarted it. Other videos from Facebook and YouTube play normally in FF. And yes, the Instagram story videos do play fine in Chrome. I was wondering if I'm missing something, a setting, etc., or is this just the way it is? Thanks!

すべての返信 (1)

more options

watermellon said

The story videos won't play, but they do have sound. (The regular videos from the normal viewing of Instagram DO play.) I have version 66.0.3 (64-bit) of FF, Windows 7 Pro and Shockwave Flash 32.0 r0.

I have updated Adobe Flash. In the FF Permissions settings, I added https://instagram.com as an exception in the "Block websites from automatically playing sound" permission, just in case, even though the story videos DO play sound already. I've cleared FF cache and restarted it. Other videos from Facebook and YouTube play normally in FF. And yes, the Instagram story videos do play fine in Chrome. I was wondering if I'm missing something, a setting, etc., or is this just the way it is? Thanks!

List all of your Active and Inactive Extension (Add-ons).

What is your Content Blocking setting?

What Anti-Virus and Anti-Malware programs do you have?

(Story videos are working for me.)

~Pj


Edit:

You can test FF with these setups:

Menu > Help > ReStart With Add-on Disabled.

If that didn't work, then:

Go to Options and Cookies and Site Data and click on Manage Permissions and in there enter:

InstaGram.com

and then again with:

https://InstaGram.com

...then Save it.

この投稿は Pj により に変更されました