当サイトはユーザー体験を改善するためのメンテナンスを実施中に機能が制限される予定です。記事を読んでもあなたの問題が解決せず質問をしたい場合は、Twitter の @FirefoxSupport、Reddit の /r/firefox で、サポートコミュニティが皆さんを助けようと待機しています。

Mozilla サポートの検索

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

詳しく学ぶ

このスレッドはアーカイブに保管されました。 必要であれば新たに質問してください。

My Firefox updated. Now, add-ons (extensions, themes, etc.) will not download. Help.

  • 3 件の返信
  • 2 人がこの問題に困っています
  • 4 回表示
  • 最後の返信者: PaSHi

more options

I have this version of Firefox: 66.0.3 (64-bit) It updated and many of my add-ons will no longer work. I tried to download some new ones that will work but each add-on I try to download gives me this error: "Download failed. Please check your connection." My connection is fine. Is anyone else having this problem? Any suggestions as to how to fix it?

I have this version of Firefox: 66.0.3 (64-bit) It updated and many of my add-ons will no longer work. I tried to download some new ones that will work but each add-on I try to download gives me this error: "Download failed. Please check your connection." My connection is fine. Is anyone else having this problem? Any suggestions as to how to fix it?

選ばれた解決策

PaSHi said

There was a Bug-A-Boo with a Certificate Expiration Date dealing with the Add-ons. There's a new FF Version with the main Fix, 66.0.4.

Mozilla Blog Post Update:
A Firefox release has been pushed — version 66.0.4 on Desktop and Android, and version 60.6.2 for ESR. This release repairs the certificate chain to re-enable web extensions, themes, search engines, and language packs that had been disabled (Bug 1549061).
There are remaining issues that we are actively working to resolve, but we wanted to get this fix out before Monday to lessen the impact of disabled add-ons before the start of the week. More information about the remaining issues can be found by clicking on the links to the release notes above.
(May 5, 16:25 EDT)


~Pj

この回答をすべて読む 👍 1

すべての返信 (3)

more options

hi, this is/was caused by an unforeseen technical problem unfortunately (an expired certificate used in the process of verifying addon signatures).

a fix for this is already being rolled out - for details, please see: Add-ons disabled or fail to install on Firefox

more options

選ばれた解決策

PaSHi said

There was a Bug-A-Boo with a Certificate Expiration Date dealing with the Add-ons. There's a new FF Version with the main Fix, 66.0.4.

Mozilla Blog Post Update:
A Firefox release has been pushed — version 66.0.4 on Desktop and Android, and version 60.6.2 for ESR. This release repairs the certificate chain to re-enable web extensions, themes, search engines, and language packs that had been disabled (Bug 1549061).
There are remaining issues that we are actively working to resolve, but we wanted to get this fix out before Monday to lessen the impact of disabled add-ons before the start of the week. More information about the remaining issues can be found by clicking on the links to the release notes above.
(May 5, 16:25 EDT)


~Pj

more options

Thank you very much!