当サイトはユーザー体験を改善するためのメンテナンスを実施中に機能が制限される予定です。記事を読んでもあなたの問題が解決せず質問をしたい場合は、Twitter の @FirefoxSupport、Reddit の /r/firefox で、サポートコミュニティが皆さんを助けようと待機しています。

Mozilla サポートの検索

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

詳しく学ぶ

このスレッドはアーカイブに保管されました。 必要であれば新たに質問してください。

Firefox master password always requested on startup after the Windows May 2019 update

  • 3 件の返信
  • 3 人がこの問題に困っています
  • 1 回表示
  • 最後の返信者: DennisA

more options

The master password is requested at every startup of Firefox since I updated the Windows 10 system with the updates of May 2019. This happens with the same behaviour exactly on both my two PCs. I updated the Windows 10 system in both of them and then the issue appeared in both of them. I've tried all the following issues:

- I deleted all the profile settings from the AppData folder and I started Firefox with a new blank profile: the issue disappears, but after I set a new master password, after some time of browsing, the master password is requested at a random moment (no apperent cause for that). From that moment, the master password is requested at every startup of Firefox. - I'm NOT logged into Sync - The issue happens even starting Firefox with a blank page - my security.enterprise_roots.enabled setting is set to FALSE - I have NO antivirus installed in the system, neither Avast, nor Kaspersky

Thank you.

The master password is requested at every startup of Firefox since I updated the Windows 10 system with the updates of May 2019. This happens with the same behaviour exactly on both my two PCs. I updated the Windows 10 system in both of them and then the issue appeared in both of them. I've tried all the following issues: - I deleted all the profile settings from the AppData folder and I started Firefox with a new blank profile: the issue disappears, but after I set a new master password, after some time of browsing, the master password is requested at a random moment (no apperent cause for that). From that moment, the master password is requested at every startup of Firefox. - I'm NOT logged into Sync - The issue happens even starting Firefox with a blank page - my security.enterprise_roots.enabled setting is set to FALSE - I have NO antivirus installed in the system, neither Avast, nor Kaspersky Thank you.

選ばれた解決策

hi alexanderrow, can you try if entering about:studies into the address bar, removing "hotfix-update-xpi-signing-intermediate-bug-v1.0.3-1548973" and see if this can fix the issue after restarting the browser?

この回答をすべて読む 👍 1

すべての返信 (3)

more options

選ばれた解決策

hi alexanderrow, can you try if entering about:studies into the address bar, removing "hotfix-update-xpi-signing-intermediate-bug-v1.0.3-1548973" and see if this can fix the issue after restarting the browser?

more options

Yeah, thank you! It worked!

more options

I have this problem too. Rather annoying.

I tried the removing "hotfix-update-xpi-signing-intermediate-bug-v1.0.3-1548973" but it listed it as completed and there didn't seem to be an option for removing it.

There was and active study "prefflip-push-performance-1491171" which had a "Remove" button to the right of it, but figured that was only for that fix.

Anything else I can try?