Join the AMA (Ask Me Anything) with the Firefox leadership team to celebrate Firefox 20th anniversary and discuss Firefox’s future on Mozilla Connect. Mark your calendar on Thursday, November 14, 18:00 - 20:00 UTC!

当サイトはユーザー体験を改善するためのメンテナンスを実施中に機能が制限される予定です。記事を読んでもあなたの問題が解決せず質問をしたい場合は、Twitter の @FirefoxSupport、Reddit の /r/firefox で、サポートコミュニティが皆さんを助けようと待機しています。

Avatar for Username

Mozilla サポートの検索

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

詳しく学ぶ

このスレッドはアーカイブに保管されました。 必要であれば新たに質問してください。

I need to disconnect my NordVPN in order to connect to my Trend Microsystems account.

  • 2 件の返信
  • 1 人がこの問題に困っています
  • 1 回表示
  • 最後の返信者: cor-el

SeaWolfe
SeaWolfe
more options

I run NordVPN and it works just fine. Usually. I am also running Firefox version 66.0.5 and Trend Microsystems Maximum Security.

Whenever I try to connect to my Trend Microsystems account, with the NordVPN running, I get a "Problem Loading Page' Unable to connect

Firefox can’t establish a connection to the server at gr.trendmicro.com.

If your computer or network is protected by a firewall or proxy, make sure that Firefox is permitted to access the Web."

Whenever I simply disconnect the VPN server, things work as I expect.

I don't know ifn it is Firefox, Trend Microsystems, or NordVPN that is screwing things up. Does anyone have any suggestions how to fix?

I run NordVPN and it works just fine. Usually. I am also running Firefox version 66.0.5 and Trend Microsystems Maximum Security. Whenever I try to connect to my Trend Microsystems account, with the NordVPN running, I get a "Problem Loading Page' Unable to connect Firefox can’t establish a connection to the server at gr.trendmicro.com. If your computer or network is protected by a firewall or proxy, make sure that Firefox is permitted to access the Web." Whenever I simply disconnect the VPN server, things work as I expect. I don't know ifn it is Firefox, Trend Microsystems, or NordVPN that is screwing things up. Does anyone have any suggestions how to fix?

すべての返信 (2)

WestEnd
WestEnd
more options

That would mean the site needs to verify that your from the location your claiming to be from and if the VPN is located outside the country of residence then it will not work properly. It sounds more like the VPN when switched on controls the access point to the internet. So you would need to contact the VPN support and ask them how to configure the VPN to your usage.

cor-el
cor-el
  • Moderator
  • Top 10 Contributor
more options

Could be a problem with the DNS service that the VPN uses.

Firefox has a DNS Lookup tool that you can access via the about:networking page.

この投稿は cor-el により に変更されました