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Unable to download

  • 4 件の返信
  • 1 人がこの問題に困っています
  • 3 回表示
  • 最後の返信者: matiasruiz94

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I can't download any type of file since yesterday, didn't change anything. Files just 'Fail' when i click download, they didn't even start downloading. I already tried Safe mode, uninstalling Antivirus (Kaspersky), and everything of this article: https://support.mozilla.org/en-US/kb/cant-download-or-save-files Here are some examples, tried to save facebook images and failed, same to 'Malwarebytes' launcher.

I can't download any type of file since yesterday, didn't change anything. Files just 'Fail' when i click download, they didn't even start downloading. I already tried Safe mode, uninstalling Antivirus (Kaspersky), and everything of this article: https://support.mozilla.org/en-US/kb/cant-download-or-save-files Here are some examples, tried to save facebook images and failed, same to 'Malwarebytes' launcher.
添付されたスクリーンショット

選ばれた解決策

other affected users were able to fix this by going into the registry and removing keys about parental controls there, for example see: https://support.mozilla.org/en-US/questions/1270069

この回答をすべて読む 👍 0

すべての返信 (4)

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hi, could you try to disable parental controls for the affected account?: Unable to download files in Windows 10 when Parental Controls are on

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Hi, thank you for your answer. Im not on a familly group.

この投稿は matiasruiz94 により に変更されました

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選ばれた解決策

other affected users were able to fix this by going into the registry and removing keys about parental controls there, for example see: https://support.mozilla.org/en-US/questions/1270069

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I found the folder 'Users' on 'Parental Control', export it but when i try to delete it gives me an error message saying 'Error at trying to delete key' This is the folder