Join the AMA (Ask Me Anything) with the Firefox leadership team to celebrate Firefox 20th anniversary and discuss Firefox’s future on Mozilla Connect. Mark your calendar on Thursday, November 14, 18:00 - 20:00 UTC!

当サイトはユーザー体験を改善するためのメンテナンスを実施中に機能が制限される予定です。記事を読んでもあなたの問題が解決せず質問をしたい場合は、Twitter の @FirefoxSupport、Reddit の /r/firefox で、サポートコミュニティが皆さんを助けようと待機しています。

Mozilla サポートの検索

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

詳しく学ぶ

このスレッドはアーカイブに保管されました。 必要であれば新たに質問してください。

Firefox not syncing with clean install of Windows and Firefox

  • 1 件の返信
  • 1 人がこの問題に困っています
  • 16 回表示
  • 最後の返信者: Wesley Branton

more options

None of my "bookmarks, username and passwords" are not getting. My browser was logged in before I did a clean install of Windows and Firefox and logged back in after the clean install of Firefox. It appears that you server for syncing is down. If you see Firefox server haves none of my stuff then where is the "bookmarks, username and passwords" located in Firefox folder since I still have a clone of the organelle hard drive. And if you lost all my stuff then you get a bad grade on loosing it.

None of my "bookmarks, username and passwords" are not getting. My browser was logged in before I did a clean install of Windows and Firefox and logged back in after the clean install of Firefox. It appears that you server for syncing is down. If you see Firefox server haves none of my stuff then where is the "bookmarks, username and passwords" located in Firefox folder since I still have a clone of the organelle hard drive. And if you lost all my stuff then you get a bad grade on loosing it.

すべての返信 (1)

more options

Firefox Sync is not a backup service and doesn't function like one. It's intended to sync data between multiple devices. A permanent and complete version of your data is not always available through Firefox Sync, since that's not its purpose.

In addition, certain actions (most notably resetting your Firefox Account password) will erase your Firefox Sync data, since the data is encrypted using the password.

You should NOT depend on Firefox Sync to backup your data. The correct method is to backup your Firefox profile folder. See Back up and restore information in Firefox profiles.

Hope this helps.