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Sync not recognizing saved password

  • 2 件の返信
  • 1 人がこの問題に困っています
  • 5 回表示
  • 最後の返信者: sewmagic

sewmagic
sewmagic
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Trying to access Sync. Firefox does not recognize password it saved, even though Sync is working. There is no Master Password set. The same password is saved on other devices (laptop, Android tablet, Android phone). Without being able to login, cannot change password, etc. I really don't want to lose my roughly 300 log-ins.

Any ideas?

Trying to access Sync. Firefox does not recognize password it saved, even though Sync is working. There is no Master Password set. The same password is saved on other devices (laptop, Android tablet, Android phone). Without being able to login, cannot change password, etc. I really don't want to lose my roughly 300 log-ins. Any ideas?

選ばれた解決策

If you are synced on multiple devices, you won't lose your logins, even if you reset your password for your Firefox Account. When your reset your Firefox Account password the sync data stored on the sync servers will get erased, but you can just log back into a device that has all of those logins and passwords on it and press the Sync Now button to send that data back to the Firefox Sync servers.

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Wesley Branton
Wesley Branton
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選ばれた解決策

If you are synced on multiple devices, you won't lose your logins, even if you reset your password for your Firefox Account. When your reset your Firefox Account password the sync data stored on the sync servers will get erased, but you can just log back into a device that has all of those logins and passwords on it and press the Sync Now button to send that data back to the Firefox Sync servers.

sewmagic
sewmagic 質問者
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Thank you! Part of my problem was no longer having access to what had been the primary email address associated with the account.

I found out we can now change the primary email address. I added a secondary email, made that one primary, did a password reset on the new primary, and deleted the old address.

And I still have all my log-ins! (YAY!!)