当サイトはユーザー体験を改善するためのメンテナンスを実施中に機能が制限される予定です。記事を読んでもあなたの問題が解決せず質問をしたい場合は、Twitter の @FirefoxSupport、Reddit の /r/firefox で、サポートコミュニティが皆さんを助けようと待機しています。

Mozilla サポートの検索

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

詳しく学ぶ

このスレッドはアーカイブに保管されました。 必要であれば新たに質問してください。

Unable to restore session after reinstalling firefox

  • 2 件の返信
  • 2 人がこの問題に困っています
  • 2 回表示
  • 最後の返信者: srikar.kumar

more options

I reinstalled Firefox version which is 73.0.1(64-bit). Before reinstalling I backed up my "sessionstore-backups" folder. Now I am trying to restore my previous session with the backup older by using files "previous.jsonlz4" and "upgrade.jsonlz4-20200217142647" but unable to restore. I even tried with disabling all add-ons but still unable to restore. Am I missing something? Thanks in advance.

I reinstalled Firefox version which is 73.0.1(64-bit). Before reinstalling I backed up my "sessionstore-backups" folder. Now I am trying to restore my previous session with the backup older by using files "previous.jsonlz4" and "upgrade.jsonlz4-20200217142647" but unable to restore. I even tried with disabling all add-ons but still unable to restore. Am I missing something? Thanks in advance.

すべての返信 (2)

more options

Hi srikar.kumar ,

I'm certain that this thread will help you:

https://support.mozilla.org/en-US/questions/1280569

more options

Thanks Robert for the reply. This is what happened actually. I was getting continuous alerts from Avast regarding Firefox so I took backup of "sessionrestore-backups" folder and uninstalled it . After uninstallation I also removed "Profiles" folder from both "Local" and "Roaming" folders in "AppData". Later I reinstalled the Firefox again and instead of copying session from my backup folder, I did a drag and drop into "sessionstore-backups" folder. Thereafter I deleted them and lost those files. Later I ran "DiskDrill" program and recovered them. I tried again and failed to restore. After I went through your link and used the "Scrounger" on my back up file "previous.lz4", it is giving empty data. It looks like recovery was poor. Maybe the session is long gone. Thanks again.