当サイトはユーザー体験を改善するためのメンテナンスを実施中に機能が制限される予定です。記事を読んでもあなたの問題が解決せず質問をしたい場合は、Twitter の @FirefoxSupport、Reddit の /r/firefox で、サポートコミュニティが皆さんを助けようと待機しています。

Mozilla サポートの検索

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

詳しく学ぶ

このスレッドはアーカイブに保管されました。 必要であれば新たに質問してください。

Embedded maps not loading for certain websites

  • 10 件の返信
  • 1 人がこの問題に困っています
  • 1 回表示
  • 最後の返信者: cor-el

more options

I've recently come across two websites that use embedded maps, where the maps are not loading at all. (but maps.google.com is working just fine)

There are two embedded maps on here that don't load:
   https://www.nytimes.com/interactive/2020/us/coronavirus-us-cases.html
And the main map on here won't load, and its my first time using this site:
   https://www.zumper.com/apartments-for-rent/new-york-ny

Here's what I've tried in solving this issue:

 - Turned off the Enhanced Tracking Protection for each of these sites
 - Disabled all of my extensions and restarted FF
 - Started FF in Safe Mode
But none of these fixed the issue. The only thing that works so far is to use a brand new FF profile, and then the embedded maps will load on these sites.
So, why doesn't Safe Mode work? What is it about my main profile that is causing the maps not to load?
Btw, I'd prefer not to rebuild my profile from scratch, as it would take lots and lots of time to get everything set back up again in the new profile.
Thanks, Darren
I've recently come across two websites that use embedded maps, where the maps are not loading at all. (but maps.google.com is working just fine) There are two embedded maps on here that don't load: https://www.nytimes.com/interactive/2020/us/coronavirus-us-cases.html And the main map on here won't load, and its my first time using this site: https://www.zumper.com/apartments-for-rent/new-york-ny Here's what I've tried in solving this issue: - Turned off the Enhanced Tracking Protection for each of these sites - Disabled all of my extensions and restarted FF - Started FF in Safe Mode But none of these fixed the issue. The only thing that works so far is to use a brand new FF profile, and then the embedded maps will load on these sites. So, why doesn't Safe Mode work? What is it about my main profile that is causing the maps not to load? Btw, I'd prefer not to rebuild my profile from scratch, as it would take lots and lots of time to get everything set back up again in the new profile. Thanks, Darren

この投稿は Darren により に変更されました

選ばれた解決策

I did find out what was causing this problem. By using process of elimination, I removed different chunks of my prefs.js file and then tested the problem sites, until they started working.

It turns out that I had webgl.disabled set to true, to protect against fingerprinting techniques. Once I set that back to default (false) then the mapbox related stuff started working.

この回答をすべて読む 👍 0

すべての返信 (10)

more options

Make sure you are not blocking content.

Start Firefox in Safe Mode {web link}

A small dialog should appear. Click Start In Safe Mode (not Refresh). Is the problem still there?


https://support.mozilla.org/en-US/kb/enhanced-tracking-protection-firefox-desktop

more options

Yes, that's how I started FF in Safe Mode, and the problem was still there.

Also, I just realized that both of those pages use mapbox for their embedded maps, so the issue may somehow be specific to that provider.

And after going directly to their site (https://www.mapbox.com/navigation/) and trying out their pizza delivery demo, the map and nav-animation don't load, even from Safe Mode. But it does load fine in a fresh FF profile.

この投稿は Darren により に変更されました

more options

Start your Computer in safe mode with network support. Then start Firefox. Try Secure websites. Is the problem still there?

http://encyclopedia2.thefreedictionary.com/Linux+Safe+Mode Starting Any Computer In Safe Mode; Free Online Encyclopedia

more options

Okay, so I started my PC in safe mode, and then also started FF in safe mode, and the problem is still there.

more options

That leaves your ISP, or the website itself.

more options

Please note that these problem websites do work in FF if I use a fresh profile, so I'd say there would be no problem with the ISP or website itself. I'm trying to figure out why they don't work in my main profile, even when everything that can be disabled is disabled.

more options

選ばれた解決策

I did find out what was causing this problem. By using process of elimination, I removed different chunks of my prefs.js file and then tested the problem sites, until they started working.

It turns out that I had webgl.disabled set to true, to protect against fingerprinting techniques. Once I set that back to default (false) then the mapbox related stuff started working.

more options

That was very good work. Well Done. Please flag your last post as Solved Problem as this can help others with similar problems.

more options

Done! and thanks

more options

Note that you can also check the Web Console for possible error and warning messages if you encounter issues.