当サイトはユーザー体験を改善するためのメンテナンスを実施中に機能が制限される予定です。記事を読んでもあなたの問題が解決せず質問をしたい場合は、Twitter の @FirefoxSupport、Reddit の /r/firefox で、サポートコミュニティが皆さんを助けようと待機しています。

Mozilla サポートの検索

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

詳しく学ぶ

このスレッドはアーカイブに保管されました。 必要であれば新たに質問してください。

Firefox crashes when set to default

  • 7 件の返信
  • 1 人がこの問題に困っています
  • 4 回表示
  • 最後の返信者: FredMcD

more options

Firefox crashes when I set it to default browser. I only have firefox and edge installed. Whem edge is default firefox runs fine. I have just reinstalled win10 ios but still getting the crashes when I set firefox to default. I only like using firefox.

Firefox crashes when I set it to default browser. I only have firefox and edge installed. Whem edge is default firefox runs fine. I have just reinstalled win10 ios but still getting the crashes when I set firefox to default. I only like using firefox.

選ばれた解決策

That was very good work. Well Done.
Please flag your last post as Solved Problem as this can help others with similar problems.

この回答をすべて読む 👍 0

すべての返信 (7)

more options

Hi ewenkloas,

Sometimes refreshing the browser can fix many problems.

  • To do this, click the menu button at the top right corner of the Firefox window.
  • Click the “Help” option near the bottom of the menu.
  • Click the “Troubleshooting Information” option in the Help menu.
  • Click the “Refresh Firefox” button at the top right corner of the Troubleshooting Information page.
  • You’ll be warned that this will remove your browser add-ons, reset your customizations, and revert other browser data to the default settings. Click “Refresh Firefox” to confirm you want to make these changes.

If it doesn't solved your problem, then feel free to ask in Reply Section. Thanks for raising your question in Mozilla Support Forum.

more options

Hello Shashank,

I have reinstalled a fresh version of firefox. Also I noticed that if I run edge and firefox at the same time, firefox will crash and edge will freeze. I am thinking that win10 does not like me running firefox, trying to force me to only using edge. What dou you think?

Thank you.

Ewen

more options
more options

I am starting to think that the problem may be my graphics card, could this be the problem? I tried the troubleshoot it did nothing, I am having the same trouble with other apps now.

more options

A crash is what happens when Firefox closes or quits unexpectedly. After a crash, you should see the Mozilla Crash Reporter appear. This article will help you fix crashes and show you how to get more help if you're having difficulties. Note: If Firefox is open but won't respond to any of your actions, then this is a hang, not a crash. See Firefox hangs or is not responding - How to fix for solutions.

If Firefox crashes at startup:

   Check to see if the crash happens in Safe Mode (see below).
   Try a clean reinstall (see Firefox keeps crashing at startup). 

Otherwise, follow these steps in order. https://support.mozilla.org/en-US/kb/firefox-crashes-troubleshoot-prevent-and-get-help

more options

I worked it out,

My run memory was not set, I set it to the recommended amount and that solved the problem.

Thank you

more options

選ばれた解決策

That was very good work. Well Done.
Please flag your last post as Solved Problem as this can help others with similar problems.