当サイトはユーザー体験を改善するためのメンテナンスを実施中に機能が制限される予定です。記事を読んでもあなたの問題が解決せず質問をしたい場合は、Twitter の @FirefoxSupport、Reddit の /r/firefox で、サポートコミュニティが皆さんを助けようと待機しています。

Mozilla サポートの検索

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

詳しく学ぶ

このスレッドはアーカイブに保管されました。 必要であれば新たに質問してください。

Password list gone

  • 3 件の返信
  • 1 人がこの問題に困っています
  • 3 回表示
  • 最後の返信者: mybutt

more options

So I opened up logins and saved passwords, and none were there. It seemed to happen around the same time it asked me to sync my account. I honestly don't know what went wrong, or if I accidentally deleted a file that had the logins. I had many saved passwords there, and they are all gone! Help!

So I opened up logins and saved passwords, and none were there. It seemed to happen around the same time it asked me to sync my account. I honestly don't know what went wrong, or if I accidentally deleted a file that had the logins. I had many saved passwords there, and they are all gone! Help!

選ばれた解決策

What about other devices which are connected to that Sync account / Firefox Account; did your logins data disappear there, too?

この回答をすべて読む 👍 0

すべての返信 (3)

more options

選ばれた解決策

What about other devices which are connected to that Sync account / Firefox Account; did your logins data disappear there, too?

more options

I am curious as to what the "chosen solution" was .....

more options

the-edmeister said

I am curious as to what the "chosen solution" was .....

turns out all i had to do was uninstall, reset firefox, rename the login json file with old in it, and copy the login json file to my profile, and then reinstall firefox. I also had to rename a bunch of files so that firefox would automatically go to the new ones. I think uninstalling and reinstalling just did the trick by itself! Thank you for responding though.