当サイトはユーザー体験を改善するためのメンテナンスを実施中に機能が制限される予定です。記事を読んでもあなたの問題が解決せず質問をしたい場合は、Twitter の @FirefoxSupport、Reddit の /r/firefox で、サポートコミュニティが皆さんを助けようと待機しています。

Mozilla サポートの検索

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

詳しく学ぶ

このスレッドはアーカイブに保管されました。 必要であれば新たに質問してください。

Can't drag URL from address bar to desktop

  • 5 件の返信
  • 1 人がこの問題に困っています
  • 1 回表示
  • 最後の返信者: sangiorgio.l

more options

It has become impossible to drag the URL from the address bar to the desktop.

Specifically, the action described in this article https://support.mozilla.org/en-US/kb/create-desktop-shortcut-website DOES NOT WORK.

FF 78.0.2 Mac OS 10.14.2

It has become impossible to drag the URL from the address bar to the desktop. Specifically, the action described in this article https://support.mozilla.org/en-US/kb/create-desktop-shortcut-website DOES NOT WORK. FF 78.0.2 Mac OS 10.14.2

選ばれた解決策

JA said

It has become impossible to drag the URL from the address bar to the desktop.

Start Firefox in Safe Mode {web link}

A small dialog should appear. Click Start In Safe Mode (not Refresh). Is the problem still there?

この回答をすべて読む 👍 1

すべての返信 (5)

more options

Separate Security Issue: Update your Flash Player or remove it using these links;
Uninstall Flash Player | Windows {web link}
Uninstall Flash Player | Mac {web link}

Note: Windows users should download the
ActiveX for Internet Explorer. and the plugin for
Plugin-based browsers (like Firefox).

Note: Windows 8 and Windows 10 have built-in
flash players and Adobe will cause a conflict. Install
the plugin only. Not the ActiveX.

Flash Player Version: 32.0.0.344

https://get.adobe.com/flashpl.183ayer/
Direct link scans current system and browser
Note: Other software is offered in the download. <Windows Only>

https://get.adobe.com/flashplayer/otherversions/
Step 1: Select Operating System
Step 2: Select A Version (Firefox, Win IE . . . .)
Note: Other software is offered in the download. <Windows Only>
+++++++++++++++++++++++++++++++++++
See if there are updates for your graphics drivers
https://support.mozilla.org/en-US/kb/upgrade-graphics-drivers-use-hardware-acceleration

more options

選ばれた解決策

JA said

It has become impossible to drag the URL from the address bar to the desktop.

Start Firefox in Safe Mode {web link}

A small dialog should appear. Click Start In Safe Mode (not Refresh). Is the problem still there?

more options

FredMcD said

JA said

It has become impossible to drag the URL from the address bar to the desktop.

Start Firefox in Safe Mode {web link}

A small dialog should appear. Click Start In Safe Mode (not Refresh). Is the problem still there?

The problem does not recur in Safe Mode. Thank you. So I'll be working on troubleshooting which add-on is causing the problem.

more options

I'm not sure if an add-on could case this ti happen.
This could be hardware acceleration in Firefox or possibly a permission or sandbox issue.

You can set this pref to 3 or lower on the about:config page to reduce the sandbox security level.

  • security.sandbox.content.level = 3 (or 2 or 1)
  • close and restart Firefox to make the change effective.

You can open the about:config page via the location/address bar. You can accept the warning and click "I accept the risk!" to continue.

See also:

more options

I can drag URL from address bar to deskto, it open the site but the icon is empty.

what can i do?

thanks a lot