Please explain the problem in detail. What happens? What is/are the exact error message(s) ? Type '''about:support''' in the address bar and press '''Enter.''' Under the main banner, press the button; '''Copy Text To Clipboard.'''. Now in the Reply Box on the forum page, do a right-click in the box and select '''Paste.''' If the data is too big, do not worry. It's the top part we need to look at. This will show us your system details. '''No Personal Information Is Collected.'''